Reviews
The service was excellent, the service staff was
The service was excellent, the service staff was attentive and extremely helpful. I was gratified by their enthusiasm.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The vehicle was ready as promised and super clean .
The vehicle was ready as promised and super clean . I was informed about the loaner and he was on time.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a recall repair this morning.
Had a recall repair this morning. Very pleasant experience. Check points reviewed and car was washed and in good shape.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent.
Excellent. The work on my Alfa was done promptly and properly. I had some additional questions and my service rep made an extra effort to get me an answer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduled maintenance.
Scheduled maintenance. Good availability. Qualified techs. Good catch on recall and fixing of the recall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Able to get an appointment quickly.
Able to get an appointment quickly. Very clean service department. Amazing service reps that give you true personal service and are very thorough with a vehicle health report along with a vacuum and wash.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every one in this dealership was kind, curtiouse, and
Every one in this dealership was kind, curtiouse, and patient. They where not pushy and respectful of my time and wishes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Faulkner Maserati handled my service request promptly,
Faulkner Maserati handled my service request promptly, thoroughly and professionally. I recommend them with confidence.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was exceptional.
The service was exceptional. No high pressure sales tactics and extremely helpful. Highly recommend to anyone looking to buy their dream car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service staff, Kieth in particular, handled my ‘claim’— I
Service staff, Kieth in particular, handled my ‘claim’— I love my Alfa, but suffice to say, its breakdown on the JFX was a scary experience. Kieth advised they weren’t able to determine the problem… in the meantime, they identified that one of my headlights wasn’t working, replacement of which, covered under warranty (as well it should be, given my purchase of the vehicle dating back to May 2023). So, ‘proof will be in the pudding’— I’ll be replicating my trip from Orioles Park this coming weekend with my son and 7-yr old grandson, so I’m praying to say the least for NO REPEAT.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair