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Faulkner Maserati Mechanicsburg

(60 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Maserati Mechanicsburg from DealerRater.

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The service staff are professional and courteous.

The service staff are professional and courteous. Car was completed in the time they predicted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always very professional with fast and courteous service.

Always very professional with fast and courteous service. Adriana kept me inform at every step in my service process. The entire experience was stress-free and worth the 70 mile drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Adrianna and crew are fantastic every time we visit.

Adrianna and crew are fantastic every time we visit. The 100+ mile trip is well worth it due to their professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They couldn’t have made it easier,made the deal over the

They couldn’t have made it easier,made the deal over the phone, then brought the vehicle to my house and completed the deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The employees that I deal with are very professional, and

The employees that I deal with are very professional, and are a true asset to the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasant visit, with ample waiting space while

Always a pleasant visit, with ample waiting space while my vehicle is serviced with an option for a loaner vehicle if needed, when I do a loaner I get to floss a Maserati! Always a thorough overview of service and explanation of any issues if they exist, which is minimal as I follow the maintenance schedule. Big ups to my 2020 Guilia and the Faulkner dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service.

Great Service. The only thing lacking is Tim when he was in the sales department. There was lots of Maserati. I candy. on the lot now is all SUVs. Tough to buy something fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scheduling service was easy.

Scheduling service was easy. The work was done on the date I chose and in the amount of time specified. Arranging for a rental car was easy. The price was explained to me ahead of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and upfront.

Professional and upfront. Clean and organized. Prompt service. Explains all work throughly. Makes you feel like Family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always receive great customer service when I interact

I always receive great customer service when I interact with this dealership. I feel important.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.