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Faulkner Maserati Mechanicsburg

(60 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Maserati Mechanicsburg from DealerRater.

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I cannot say enough great things about this service

I cannot say enough great things about this service center! Every visit has been a smooth, stress-free experience. The staff truly goes above and beyond to ensure every concern is addressed with care and precision. Whether it’s a routine service or something more complex, I always feel confident that my vehicle is in the best hands. Their professionalism, attention to detail, and friendly customer service are unmatched. They take the time to explain what’s needed, offer fair pricing, and complete the work efficiently without cutting corners. It’s rare to find a dealership service center that consistently delivers such high-quality care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They do a great job and are extremely friendly.

They do a great job and are extremely friendly. Aimee is absolutely fantastic. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keith and staff in service are always welcoming,

Keith and staff in service are always welcoming, professional and knowledgeable! Any sales staff while waiting are patient, knowledgeable and never make you feel like you’re asking too many questions! Always have a great experience here and I might add coffee is great as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Well done with customer support and questions regarding

Well done with customer support and questions regarding Isuzu with the car we raised to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris, Steve and the rest of the team at Faulkner Alfa

Chris, Steve and the rest of the team at Faulkner Alfa Romeo went above and beyond to accommodate our needs. They were extremely knowledgeable about the brand, and The model we were purchasing. We’ve enjoyed the new vehicle for over a month now and have personally talked with the team about follow up questions. They were quick to answer those questions. I recommend Faulkner Alfa Romeo® to anyone in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They try hard to keep the customers happy.

They try hard to keep the customers happy. Open and honest communication. Provided with a loaner vehicle and returned my car very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and professional.

Very friendly and professional. Had a great experience with the staff members at this location!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is a fantastic dealership.

This is a fantastic dealership. Everyone from sales to service is 100 percent customer focused. They are car people, and care about getting you in the right car. Service is excellent and will make sure you are fully satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you to Amy in service and Keith the service

Thank you to Amy in service and Keith the service manager… appointment easily set… loaner dropped off at my house and my Maserati was returned after diagnosis. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had an excellent experience.

We had an excellent experience. Very quick to get car to the dealership. Very personable and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.