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Gillis CJDR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (336 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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LOF Experience

The service writers are a good group of people and deliver as they promise. If there is an issue, it is with the car wash. They use a person with a power washer and they do not even get the bugs off the windshield, so the car does not appear to be washed. Why offer a free car wash when it is nothing more than a rinse job?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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rich baird

I bought at gillis because I believe in keeping things local. like jeff and randy. I lost confidence in the service dept. a few months ago. my car needed brakes on the rear. gillis' price was higher than les schwab...went there. gillis said that my battery needed replacing and the front brakes would need replacing. on 6/27/18 ihad the oil changed...guess what! my battery was fine and they said the front brakes were 7mm plus, the same as the back brakes that were new 7mm plus. Monday 9 a.m. to have a leak in the transfer case repaired for $249..do I trust them? my third car from.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best Dealership!

Fast service, friendly staff, and inexpensive. Gillis is the only place I go to service my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dennise, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Recall repair

Had a recall on my 2017 fusion and it was taken care of in a timely manner and was able to get in when it was convenient for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! Safe travels!

A Great Place for Service!

Had two recalls completed on my F-150. Service Advisor Aaron handled the process efficiently and professionally. I always recommend Gillis Auto Center for service and sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear Aaron was able to help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Technician

Very friendly had what i wanted at the price i liked made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gillis is our go-to place for service and sales

Gillis is always courteous and friendly, and thorough. The service department points out areas of concern, but doesn't push, leaving it up to the customer to decide when and how to proceed with recommended repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!

Great service department! The staff is always friendly and I can actually trust what they say. Great small town dealer. Keep up the good work Gillis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent!

I bought my 2014 Ford Fusions through Gillis Auto Center, and the overall experience was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service 250 SD Ford diesel

Great friendly customer service and Excellent Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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