Reviews
Write a reviewFord Freestyle repair at Gillis
I had an appointment to replace a broken door handle. The previous day, my Check Engine light had come on. They were able to diagnose and replace a sensor as well as adding in an oil change, and even washed the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kathleen, we're so pleased to hear that we were able to help you out! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Gillis Auto Center
I went in for an oil change, having made an appointment previously. The service was prompt and efficient. There is a nice waiting room with television, coffee, and reading material. The work didn't take long, the price was fine, and I even got the bonus of a car wash .Result-a satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Our truck purchase
We love our new truck, everything about it. We have been buying cars from Mr Gillis for about 50 years. Always a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr Hartman
Excellent car buying experience. Sales, finance, service and management created the best buying experience I've had in the past 50 years of buying autos.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
Great customer service. Fast and they even washed my car while I was waiting all in under an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Frank, your satisfaction means a lot to us, and we truly appreciate you choosing Gillis Auto Center for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to see you soon!
Service department
Courteous, friendly, fast service. Plus I have a clean, sparkling car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Stevens
Repaired issue much quicker than anticipated in order for me not too miss out on my travel plans.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2017 Ford Escape
Great place and great people!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
AWD 4 The Win
We came all the way from Tacoma, WAlooking for a 2017 Ford Escape that we found at this location online. The sales guy was available and had the car ready for us when we got there. The car was everything I wanted at a GREAT price. I have the warranty forever on all the motor parts at no extra price and then the extra coverage warranty for only $20 extra a month. I’m very happy and feel very safe in my new Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maintenance
Took car in for ball joint replacement they broke sensor on my abs and tried to charge me $150 to fix it there was no compromise I never been back since
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wayne, thank you for taking the time to leave us this detailed feedback. We pride ourselves on providing exceptional service, so we are disappointed to hear that your experience with us may have been anything less than satisfactory. We'd like the opportunity to discuss this with you. Please reach out to us at (360) 426-5585 at your earliest convenience to discuss how we can turn your experience into a positive one.