Reviews
Write a reviewChrysler Pacifica hybrid
Glen Polk Autoplex does a great job. The staff is top notch in their communication and followup of sales and service. It has a very personal/small town feel which we found refreshing. My only complaint is with Chrysler logistics, as it took five weeks from vehicle completion to delivery and their inability to track the vehicle and provide a timeline for its arrival to the customer. In this day and age that is an embarrassment and totally unacceptable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the kind words about Glenn Polk. I agree on the Chrysler logistics.....they MUST get better from a communications standpoint. Thank y'all again. - Trent Polk
New Truck
Always use Glen Polk for purchasing new vehicles. They have always done me right and worked with me on where I need to be in my payments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Mr Heady. You have done business with us since the beginning....that means a lot sir. - Trent Polk
Big Ram Diesel
Les was great at finding the exact truck we wanted and at a great price. The finance process was quick and easy with an excellent rate
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Les does a outstanding job for Glenn Polk, thank you. - Trent Polk
Great friendly service Jacob
Great friendly service These folks really done a fast effective job Taking care of my truck I’ve purchased 2 new vehicles from them And will continue to do business with therm in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for always coming to see us. - Trent Polk
Very happy
Les was by far the easiest, and best salesman I have ever dealt with. He did everything he could to make it as easy as possible for his clients
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Les is the MAN! Thank you. - Trent Polk
Service department
I would like to thank the service department for helping us out. On 12/12/2020, ar 2:15 P.M. We entered the service department with a problem on our 2019 f-150 King Ranch. We were greeted with a smile and (Brittney) ask how can we help you? Now, they close at 3:00 P.M., however they never once said we close at 3:00 P.M. They took us in and checked out our problem. The mechanic scanned my vehicle and made necessary repairs. I Wish we had got his name, however I did not . Brittney please thank him for the work and thank you for the smile and help. Outstanding work. Terry
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is so wonderful to hear. Thank you so much for sharing, and I will let them know. - Trent Polk
Happy with new truck purchase!
Great customer service. Second car we have bought from this fantastic dealership. Highly recommend based off of professionalism of salesman, staff and car selection. X
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We especially love hearing the word "professionalism" ::)) Thank you very much. - Trent Polk
From Kansas with a Flat Tire
The service department was quick locating a tire and getting it delivered to the shop. The facility was great and the customer service was fabulous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sorry you had to deal with a flat, but thank you for the nice comments. - Trent Polk
Great buying experience!
Buying a car from Milford Fortenberry is always fun! Brandon Carr, the Ford manager, went out of his way to facilitate the whole process, even sending someone to our home in Oklahoma to get all necessary paperwork taken care of. I highly recommend Glenn Polk, this is my fourth car I have bought from them. I love my new Ford Expedition!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exactly! How can you NOT have fun with Milford::)) Thank you. - Trent Polk
Typical excellence
The folks at Glenn Polk are attentive, cordial and efficient, particularly my service contact, Luis Moreno. You get the feeling that they’re personally committed to the optimal performance of your vehicle, not just doing a job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Personal commitment from our team (especially Luis) is what we strive for. Thank you. - Trent Polk