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Glenn Polk Autoplex CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-1963 (888) 712-1963
Used (888) 711-9723 (888) 711-9723
Service (888) 713-1528 (888) 713-1528

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2016 Ford F250

Katlin and Shawn are great to deal with. This is our 3rd car to purchase from the Polk Family. They have always treated us well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you too John. We love having families continue to buy from our family. - Shawn Polk

Explore

As always they take care of my family, never any back and forth to get a price treat us like part of there family, have been doing business with them since 1996

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

1996!!! Thank you sir. Y'all are part of the family for sure. - Trent Polk

Wrangler Unlimited

Frank was very helpful with buying my vehicle. He was totally invested in getting me a deal I was comfortable with. He wanted me to walk out not only with a new car, but also knowing he was there to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Toby. Frank is a good man and certainly works hard for his customers. - Conner Polk

Glen Polk review

Honest and professional they are a pleasure to deal with. I have only good recommendations for both the Ford and Dodge Service Centers They are great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much, I appreciate you saying that. - Trent Polk

Great Experience

Original communications made they are phone calls. Once we had a truck Les made sure everything was ready us When we arrived at the dealership. Buying experience was easy and straightforward a great dealership to work with in a great sales person to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much. Les is fairly new at this, but seems to be a natural. He really does take care of folks. - Trent Polk

Love my new Ram Laramie off road 4x4

Had a great experience with Milford Fortenberry and the great staff at Glen Polk dealership in Gainesville,Tx. very courteous and honest company! you need to visit here if you are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Pam. Milford is a wonderful car salesman and human being. Thank you for your business. - Trent Polk

It was great!

Frank was really helpful in buying my new car. I recommend for people to ask for frank. He went out of his way to make sure the deal went through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, and yes, Frank always goes above and beyond. - Trent Polk

2013 ford edge

I went in to see what it would cost to get my car fixed and the price was out of this world. I had to pay $89 for them to tell me that my car was broke

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I wish you didn't feel that way Eddie, I'm surprised you gave us a 1 star. But yes, we do have to pay a technician to perform diagnostics to figure out what is wrong with a vehicle. No matter what dealership you visit, the charge would be pretty much the same (probably more). Will will continue to do our best and serve this community in an honest way. Thank you. - Trent Polk

Salesman gus

We had been looking for several weeks. Glenn Polk experience was great. Our salesman,Gus, was very easy to work with and we really appreciated his professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gus does a great job for us, thank you Leroy for your business and kind words. - Trent Polk

Excellent service!

I would highly recommend any of the Glenn Polk dealerships. Excellent service. Stress free, no annoying pressure sales tactics. Very friendly staff. Love my new JEEP ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Have fun in your new Jeep and tell EVERYONE:::)) Thank you. - Trent Polk