Reviews
Write a reviewService on 2016 Mustang
The service was fast and professional. I will surely be going back. Thank you
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Lody, we are happy you had a pleasant experience at our dealership. We appreciate your positive review!
Mr. Nance
Everyone was polite & nicethat is all I have to sAy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! If there is anything else we can do for you, please give us a call.
Finally, some one who gets it!
We stopped by the Carlsbad Ford Dealership on our way home from the grocery store. My husband wanted to look at the new F150's. We were met by two friendly guys, Jeff and Josh. They were well informed about the new trucks and very helpful. Of course you just can't leave with out a test drive, so Jeff and my husband took the groceries home and checked on the pot of Posole before coming back to the dealer ship. I went into the showroom and had a chat with Corey, the General Sales Manager. The rest is history: we took home a brand new 2015 Ford F150 that has the new lighter body, all the must have standards and something that has recently come in real handy: heated driver and passenger seats! Oh, by the way, the trade in was awesome! We worked out a great deal with a really low percentage rate on the loan. The folks at Carlsbad Ford Dealership really know how to take care of their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We take our reviews seriously and are delighted to hear about your visit. Thank you for taking the time to share your feedback with us.
Great service
Went in for oil change with out an appointment.they were able to fit me in right away and got it done in a quick fashion. Service was nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. Hager
2013 Ford F-150 truck. the staff were very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Carlsbad Ford. It's great to hear that we could be of such help!
jason stalter
Josh my salesman was great I liked him simply because unlike some of your other salesman , he was a salesman selling without pressure and I really think that's what people appreciate being in sales for over 20 years your dealership has been gracious and has stood behind everything they said they would do so far . Thank You
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service in Carlsbad
I had purchased a 2014 Ford F-150 and it has been such a great truck! The staff was friendly, helpful, and courteous. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Jimmy! We're happy to help however possible. We appreciate your positive review!
Great service
My vehicle was in and out as promised when I took it in for an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, very friendly people
It was a fantastic support I received. My car had a problem with the lash and the electric system of the passenger door and I was traveling alone with my two kids (9 and 11 years old). If they had not helped me out at that very moment, I would have been in a lot of troubles because it was a holiday weekend and I do not live in Carlsbad. They were fast and very efficient in the work they did. I really appreciate what they did for me and mu two children.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Oil Change
Oil change to 2014 F-150. Staff was helpful. Did not explain the levels of service. They resolved what service I wanted very quick and satisfactory.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase