Reviews
Write a reviewTri Star Services LLC
vehicle was dropped of and I was very satisfied with he service I got.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
CARLSBAD FORD YOUR THE BEST...
EXCELLENT SERVICE AND OIL CHANGE TO OUR 2013 FORD-150 The staff was friendly and I love the new look at CARLSBAD FORD.....Its Good doing business here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Same day service
The staff was helpful and gave updates on vehicle but the time for a scheduled appointment was a little off my appointment was at 12pm I got there at 11:54am and I left at 2:45pm but I did call that same day so that was very accommodating.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service at Carlsbad Ford.
Fast oil change service, Good service rep. Did not receive hand wash of car.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Ford Escape/oil change, time for change one hour, staff helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service!
Great people! Great service and nice dealership!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Service and Staff
The salesman, Mike was expertly helpful, listened to what I wanted and after finding out that the vehicle had just hit the ground that morning at the dealer immediately had get ready clean the vehicle so I could test drive it and show it to my wife. The sales manager even took sincere part in listening to me since I indicated that I had owned several Lincoln's in the past and was ready to buy. Both were extremely courteous,cordial, professional and treated my wife and I like they truly wanted are business, made us feel very relaxed and understood that we were not first time buyers! We were almost immediately approved and then taken to finance where Tucker explained all to me and I signed the paper work, took ot the extended warranty and left him. Once in the vehicle my salesman Mike very closely explained the full options on my MKZ and we walked through all of the programming procedures and set wll of my parameters up for my car. My wife and I are very pleased with the "NEW" look and attitude of caring professionalism from "Carlsbad Ford". In the last thirty nine years I had bought 27 vehicles from "Fordtown" until 2009, when we were treated horribly by that current staff after Roger Logan retired. I vowed I would never go back to them again, however, some of my Masonic Brothers, Elk brothers and Lions Club brothers had told me I should give the NEW Carlsbad Ford a try. In doing so I am very pleased that they are here, hope they remain and the current staff never leave as I am sincerely thankful and appreciative of the way they treated me and will certainly go back again and again. I will gladly recommend Carlsbad Ford to all that I know for business. "Great job Carlsbad Ford" !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
edmund granger
we purchased a 2014 Lincoln navagtor. The service was great an very well taken care of. The guys working with us very polite an nice. We will see them again in the future. Thanks guys at Carlsbad Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
owner
no comment great service quick dis not have to wait for more than 2 hours
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
FRIENDLY AND FAST
GREAT AND FAST SERVICE I ENJOY GOING TO THIS DEALER.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase