Reviews
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Sales - Mike: Always was there to handle any issues, especially with my trade in(and this was thru an especially long time period waiting on Rebates). TY George : A great guy to talk to and gain perspective, when I was weighing vehicle choices. TY Tate & Tucker: Although most of there help was behind the scenes (office) I really appreciate the help. Jaime: Who really stepped up and helped me with my truck. I've always felt comfortable there and all these guys were always able to help and even hang out with while my truck was serviced or waiting on paperwork... TY all I guess I'm a Ford guy now Rich Vallon George Finance - Tate, Tucker, and of course the GM, Jaime
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
The staff is always helpful and the new waiting area is quite nice. Thanks for taking care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Purchase a ford flex. Was as great as the salesman said. Really hit a home run dealing with him and getting the flex! Will recommend Carlsbad ford to anyone in the market looking to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Service was great and i would recommend to family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
In and Out
When I arrived Atleah was very responsive to getting me in and out so that my pickup and I arrived to work on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fabulous Ford Dealer
Service was a 10 by the two ladies working the K care section. The Lady who drove me back to work and then picked me up was not only on time but pleasant to chat with. Thanks to your whole team for a pleasant and well handled transaction. Tiger Lily
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
FORD EDGE
I was paying cash and you needed so much personal information about my finances, and birthdate, and about my co-signer. It was a long process to get things done. There to much confusion on the dash board, and steering wheel panels. I AM STILL A BIT CONFUSED. EVERYONE WAS VERY NICE AND TRIED TO BE HELPFUL INCLUDING TREVER. THANK YOU.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Got an mkc, everyone I met very professional and helpful. Even delivered my old truck to my house.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lincoln Oil Change
Everything was excellent except they did not have a vehicle for me too use while they were changing the oil, ect. It was my understanding that the Lincoln Company required that they do this but I was told they did not do that any longer.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service
2015 Ford explorer, Great job was done, friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase