Carlsbad Ford

I recently purchased an F150 at Carlsbad Ford. The experience was delightful in every way. I was particularly pleased by the representative, Michael Rutherford, who went out of his way to help me understand and become familiar with my new vehicle. He even went above and beyond his normal duties by coming to my house to help install the garage door opener. That kind of personalized service is indeed hard to find anywhere. Nick Mills

The salesman worked hard to put the deal together. The deal could have been a little better for me, but I can live with it. The deal was done in under an hour, start to finish.

The lady's when you walk in very friendly. The wash job was ok but not all clean. And in side was not very good. But I think the salesman put so much pressure on them to get it done. They just sold a car and want there's done right away. This is not fair to people that already own a car from Ford. If you want repeated customers you should treat everyone that brings their auto back like they just bought it.

The salesman was very helpful and very knowledgeable help me out with any questions and concerns that I had overall was a very good salesman.The only thing that I would have them work on is having more refreshments available for the customers.

I had a recall on my 2014 Ford Escape for the engine oil level indication improvement modifications. It was taken care of and I received a complimentary oil and filter change as well as checks on the systems and components. All Ford employees were very courteous and helpful. I especially appreciated their courtesy driver who took me home after I left my car for service and then picked me up when service was completed.

Service was great and the process was just as fast as the last time we purchased a truck from here. Look forward to doing future business here as well. Thanks Jamie, George & Tate!

Carlsbad Ford worked very hard to make sure we could get financing that worked for us. The process was good and organized.

Purchased a 2015 F150 King Ranch. Rob is a great salesperson. He went with me to drive to pickups. He was very helpful and knew the features of the truck. Rob wasn't pushy and provided me information to educate me on the trucks. He followed through on everything to do with my purchase. I had a great experience purchasing this truck from Rob. Thanks Rob and hope you have a very successful year. I will definately recommend Rob to anyone I know looking for a Ford product.

Courteous ,friendly, fair and fast I would recommend to everyone I know and all my friends thanks again johnny Wilson internet sales manager and bryan tucker from ford Carlsbad new mexico were outstanding

Service staff efficient and friendly and new facility very nice