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Deacon Jones Ford

(1,012 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (984) 264-0153 (984) 264-0153
Used (877) 300-1133 (877) 300-1133
Service (888) 750-5849 (888) 750-5849

Reviews

(1,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Deacon Jones Ford from DealerRater.

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They serviced my vehicle from Matthews Motors

They serviced my vehicle from Matthews Motors immediately, showing me where I need to service it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carolcannon52, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

Karl Ott was great.

Karl Ott was great. Everyone at the dealership was very professional. Very smooth process all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ronald.brock, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you so much again for your feedback! We hope you have a great day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

Awesome customer service and service team.

Awesome customer service and service team. Provided timely service and support and great advice on what was needed. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Judy, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day. Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

Was very helpful and polite during our purchase.

Was very helpful and polite during our purchase. GM was excellent as well as our sales associate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Scott.mohiser, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Feel free to reach out to us if you need anything. Have a wonderful day. Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

Great friendly service on walk in appointment 23

Great friendly service on walk in appointment 23 December! Immediately diagnosed my truck’s problem and didn’t try to over charge me for service I didn’t need. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jdw1302, thank you so much for your positive comments about Deacon Jones Ford Lincoln! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

I was very happy with the service on my vehicle.

I was very happy with the service on my vehicle. Two recalls completed, additional repairs completed. Car runs great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bjduncan705, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

Over priced for oil change and it took over a hour to

Over priced for oil change and it took over a hour to change the oil

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Moorefrank2983, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (919) 736-3387 so we can work towards a resolution. Hunter Stovall https://www.deaconjonesfordlm.com/

Excellent service by Michael from start to finish,

Excellent service by Michael from start to finish, problem quickly diagnosed and repaired in a timely manner while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bullrider21001, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

Staff was courteous, work was completed in a timely

Staff was courteous, work was completed in a timely manner. Over all visit was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mhbryant8200, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

Great guys to work with.

Great guys to work with. I’ve bought a lot of vehicles from them through the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Brstone, thank you so much for your positive comments about Deacon Jones Ford Lincoln! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/