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Deacon Jones Ford

(1,012 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (984) 264-0153 (984) 264-0153
Used (877) 300-1133 (877) 300-1133
Service (888) 750-5849 (888) 750-5849

Reviews

(1,012 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Deacon Jones Ford from DealerRater.

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Everyone is always courteous, friendly, and

Everyone is always courteous, friendly, and professional. Prices are reasonable. The waiting area is always clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Swcfg, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day. Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

Repairs on time and at a lower cost than quoted…very

Repairs on time and at a lower cost than quoted…very pleased with the completed work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

JT did whatever my husband asked of him and was so

JT did whatever my husband asked of him and was so pleasant to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dianejoyner0311, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Dianejoyner0311, thanks for taking the time to leave a review. Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

Very professional, friendly and the establishment is

Very professional, friendly and the establishment is very clean. We drive from Clayton for the expertise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Smbowman32, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

Courteous and efficient service!

Courteous and efficient service! The wait time was quite a bit less than we had anticipated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Swh58018, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

They were easy to work they were honest in there pricing

They were easy to work they were honest in there pricing and made a effort to get my business and that was refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hank.urban, we are so happy to read such a great review about Deacon Jones Ford Lincoln! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

best dealer ship I have ever been to, never had any

best dealer ship I have ever been to, never had any issues and everything is always done quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ab1994, thank you so much for your positive comments about Deacon Jones Ford Lincoln! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stoval 800-921-7994 https://www.deaconjonesfordlm.com/

I've used this dealership since I moved here two years

I've used this dealership since I moved here two years ago, always courteous and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Galeveda, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help! Hunter Stovall (919) 736-3387 https://www.deaconjonesfordlm.com/

Super fast as they squeezed me into a tight schedule with

Super fast as they squeezed me into a tight schedule with my motor home. Had a diesel issue that was resolved by their excellent team of diesel mechanics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Photos.cg5, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall (919) 736-3387 https://www.deaconjonesfordlm.com/

Chad was an excellent service advisor and communicated

Chad was an excellent service advisor and communicated well. He gave me some honest recommendations and feedback

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mfleetwood.21, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We do hope we can be of assistance in the future. Take care! Hunter Stovall (919) 736-3387 https://www.deaconjonesfordlm.com/