Reviews
I am a 76 year old woman - and I was very concerned about
I am a 76 year old woman - and I was very concerned about buying a new car. BECAUSE - all you hear are horror stories about how car salesmen will not deal with a woman (especially an old one). My experience with Deacon Jones was professional, personable, and easy. The staff are wonderful. My car is great! A beautiful shopping experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Slmathewson, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/
No matter the reason for my visit they always fix my
No matter the reason for my visit they always fix my issues. I am glad to be dealing with Deacon Jones Ford in Goldsboro. It's my first time dealing with them and I would do it again if the time ever comes up to where I needed another car. Great service and customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dvsurvivor53! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/
Always courteous, prompt and helpful.
Always courteous, prompt and helpful. We love the atmosphere home oil change and tire rotation. We will buy from this dealership again because of the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patsymay53, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Patsymay53, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/
I wish I was informed before service was performed on my
I wish I was informed before service was performed on my vehicle and I was charged. It ended well because the price was not bad.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Latinabonaparte, we regret to hear that you are displeased with your recent experience with us. If you'd be willing to provide more feedback, please reach out to us at (919) 736-3387 so we can assist you further. Hunter Stovall https://www.deaconjonesfordlm.com/
The staff is courteous, professional and very helpful.
The staff is courteous, professional and very helpful. They make every step of the process seamless
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andy Stovall, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/
I went in for a diagnostic.
I went in for a diagnostic. They found the problem and fixed it the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenneth Thompson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/
The general manager was awesome and helping me service my
The general manager was awesome and helping me service my Daycare van. He made sure that my babies could ride in the cool air conditioner for our summer camp program. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Little Warriors, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/
What's the point of making appointments?
What's the point of making appointments? Why even have an option to schedule appointments?
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Ttmiller27830 thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Deacon Jones Ford Lincoln (919) 736-3387
Service folks were friendly and helpful over the phone
Service folks were friendly and helpful over the phone and in person. On actual day of service, all concerns were addressed faster than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Amanda@kkenc.com! We're so happy we were able to help you out! Amanda@kkenc.com, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/
Great customer service andexcellentexperience.
Great customer service andexcellentexperience. Contacted me personally to get me on the list for repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jjbigboy4455, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/