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Deacon Jones Ford

(1,013 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (984) 264-0153 (984) 264-0153
Used (877) 300-1133 (877) 300-1133
Service (888) 750-5849 (888) 750-5849

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Deacon Jones Ford from DealerRater.

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Great experience Zan was right on point with making a

Great experience Zan was right on point with making a deal. Deserves a 5 star rating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gwoods608, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Gwoods608, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

Es un dealer con una amplia gama de vehículos, la

Es un dealer con una amplia gama de vehículos, la atención de parte de Jorge y Jonathan fue muy buena y agradable. El proceso en general fue rapido, son recomendables al 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Deylin_espinoza14, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

Extremely friendly and Custermer service excellent

Extremely friendly and Custermer service excellent Second car purchased from you. All fa.ilh deacon Jones Custermer.robbie brassell and Shane were outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rroscoe0, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

Great customer service, very responsive to requests,

Great customer service, very responsive to requests, reasonably priced, friendly and willing to accommodate your needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jswaddell53, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

Friendly staff.

Friendly staff... accommodating....I do have to check behind them because sometimes they don't fill windshield fluids and it makes me wonder if they do a check off list or do everything that is considered full service of a vehicle...but I will continue to go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Andyandfawn, we're happy to hear you had such a positive experience with our team! Andyandfawn, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

The sales people were very pleasant & somewhat helpful.

The sales people were very pleasant & somewhat helpful. Didn't explain operation with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Memazura00, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

I will never purchase a vehicle from there ever again and

I will never purchase a vehicle from there ever again and I would not recommend anyone to them either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hopefuldrawhorn, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (919) 736-3387 when you can so we can address this situation directly. Thank you and have a great day. https://www.deaconjonesfordlm.com/

It was good.

It was good. Had to wait a little while but, was kept updated about the progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

Appreciate the speedy service considering the long line

Appreciate the speedy service considering the long line of vehicles that were checked in before me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

Simply awesome svc, everything was GREAT.

Simply awesome svc, everything was GREAT. Staff was perfect as well. Mr Jones was awesome too!!!!i I have made a life long friend, and he has a repeat customer for sure!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/