Reviews
Write a reviewRick Smith
It was a good experience. I went to this dealership to buy a car because I got a call from the sales person wishing me a Happy Birthday.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you for sharing your experience with us! We are so glad you chose to give mike a try. We hope to be of service to you again soon! Take care!
I will not do business with them again.
Very disappointed with dealership. On the second day of having vehicle,I complained that the dome lights and dvd players was not working. Because I signed as is they would not fix the dvds with which was not working before purchase.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Joyce, we are sorry to hear that you have a negative experience with us. We'd love the opportunity to make this situation better. Please contact our General Manager, Mitchell Gadd, at 843-664-4141, and we will do our best to make this better. We hope to hear from you soon.
Ford Focus
Great Service fast Service friendly staff clean facilities
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review and kind words! We appreciate your business. Take care!
hjeff484@aol.com
GREAT SERVICE THE STAFF WAS VERY HEALTFULL GET THE SERVICE DONE AND OUT WITH ONE HOUR
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Howell, thank you for your kind words! We strive to give our customers the best, so we are glad to hear this. Take care!
2020 Ford F150
Made it easy and quick seemed like I was in and out. Professionalism and friendliness of all staff was remarkable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
The Ranger
I went to the dealer to look at another vehicle. There was a white Ranger pickup parked next to it and I was immediately floored by the truck. Pristine is the word I use to describe. Whoever had it before had take excellent care of it !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Freddie, thank you so much for your positive comments about Mike Reichenbach Ford! At Mike Reichenbach Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Mike Rickenbaugh
Loved purchasing my second Expedition and my sales associate, Steve Collins. It was such a pleasure purchasing my Expedition with this dealership - every step of the process was exceptional. I would definitely recommend this dealership!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing this feedback, Jill! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!
Great experience
Great experience. Would recommend to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Denise, thank you for your review! We are so glad you had a great experience here at Mike Reichenbach Ford Lincoln!
Top Notch Service
Went there looking for a specific vehicle that ended up being sold the day before. The salesman and managers found what I wanted at another dealership and had it for me within one business day. Everyone was pleasant and professional and the experience was stress free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kari, we are so glad you had a stress-free experience here at Mike Reichenbach Ford Lincoln. We hope you are still enjoying your new vehicle! Thank you for giving Mike a try, and take care!
Service
The visit to the service department was outstanding. Very prompt and staff was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you so much for your positive comments about our service department! We are always more than happy to assist you if anything else comes up. Have a wonderful day!