Reviews
Write a reviewstiff steering
competent, professional, experienced, courteous, accommodating and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, thank you so much for your positive comments about Mike Reichenbach Ford Lincoln! Please let us know if there is ever anything else we can do for you! Safe travels!
Vehicle service
A little costly but an excellent repair Good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for your five-star review! We hope to be of service to you again soon. Take care!
Happy Time
They made buying a car a fun experience, something that doesn?t happen very often!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bobby, we are so glad to hear that you had a fun car-buying experience here at Mike Reichenbach Ford Lincoln! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service
Had to make 3 trips just to get the oil changed, then it took over 3 hours. No one explained why I had to pay I thought as long as I carried my car back to the dealership that sold it to me it was free.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, thank you for your feedback. It is our goal that every customer leaves satisfied, so we are disappointed to hear that you did not. Please contact our General Manager, Marcus Johnson, at 843-664-4141 and we will do our best to make this better. We hope to hear from you soon.
rhudgens1@sc.rr.com
Replaced faulty part with new part which did not solve the problem
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
sweetgfmwebtv1@aol.com
My wife and I were looking for a car to replace her 2012 MKS that was totaled in an accident. She fell in love with the 2018 MKZ at first look. Once she test drove it, there was no question, she had to have it. This is a great car. The purchasing process was painless and the folks at Mike Reichenbach Lincoln were fantastic. If you want a professional dealership that knows how to get the job done, shop at Reichenbach Lincoln.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Service
I had a good experience with purchasing and having my car service at this dealer ship, I would recommend the dealer to anyone who is looking for a good experience in purchasing and getting their car service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2010 Ford Fusion
Customer Services was above and beyond. Treated with the utmost importance and respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
2017 Ford F 250 Service
The staff (Joe) in the service department were very knowledgable and helpful. I had a very good experiance and would reccommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gregory, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear Joe took such great care of you! We hope to see you here again!
12,000 mile service 2017 F-250
Not a "BIG" deal but I thought it was strange to ask me to drive around to the "Truck" service center rather than drop it off at the normal service center where it is sheltered and convenient. Glad it wasn't raining and I didn't have to wait for it. I would have had to walk around 200 yards to get back around to the waiting area. Just weird, not a deal breaker. Not the customer service that I expected. Spoiled right?
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Linda, thank you; we appreciate your feedback! We will absolutely do our best to refine our levels of service moving forward. Please let us know if there is ever anything else we can do for you! Safe travels!