Three-Way Cadillac

I love going to the chevy dealer for any or no reason at all. The associates there are like family. Very nice crew there. There very helpful and understanding. I just want to say thanks to everyone there. Your well appreciated. From the Whitaker'S.

Pedro duenas @ 3 way Chevrolet is a great service rep. I've been dealing with him, and only him since 2009. 2 thumbs up.

When I arrived at the service entrance, I stood there looking for a sign or something that indicated what the check in procedure was. I stood there for , at least 10 min, when someone finally asked me if I had been helped. He was not a service writer so he went inside to get someone, which took another 5 min before they came out. In every dealership I have ever been to the service writer is at the entrance. The next day when I picked up my truck, I went directly to the cashier. I was told to go to my service writer and he would have the bill. I stood at his desk for 10 min, he was not there, while other writers went about their business. No one asked if they could help. I finally asked a women writer if Bryan was here. She said she would page him. He finally showed up and I paid him directly. I have never seen a procedure like this and it is not very efficient for the customer and I certainly did not like it. Terry Purrington

I brought my car in because of a recall notice. I was helped immediately, in fact the manager looked online to see if there upcoming recall notices that could be taken care of during this visit. I was in and out of the shop in less than 30 minutes. Very impressive!

Fast, freindly and efficient oil change on our 2013 Esclade Platinum.

Our sales person was Anthony. He was a joy to work and very professional. I know that we got the best deal he could get for us. Jose, finance, was very patient with all of our questions. The only thing that I may suggest is that your person at the front desk should be dressed more professionally. She was dressed more for a night out drinking than she was for a place of work.

Well, I always come here and do my oil change, but last couples of times it seems like their spilling the used oil all over the bottom of the car!!! Everytime I drive it smells like oil for a long time!! This time around it was smoking from the front of the car! That's how bad it was!!! Disappointed!

I REALLY LIKE THE WAY THEY TALK TO ME VERY NICE. GREAT SERVICE

Rusty Williams has always gone way past good service to insure we've received the kind of service we've come to expect from 3Way. He's always had the answer when something is wrong and with very little inconvenience.

I WAS SENT A SOLICITATION FOR A FREE OIL CHANGE. I UNDERSTOOD THAT SYNTHETIC OIL WAS NOT FREE BUT REALLY NEVER THOUGHT THAT IT WOULD STILL COST $60