Reviews
Write a reviewMr. Steve Hawkins
Completely Satisfied with the entire process of getting the car. Everything was done and completed as expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repair flat tie
Took care of my situation on my flat tire. They were great help. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
very impressed with the speed my problem was corrected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall servoce. Cobalt LS 2009.
Your guy named "BRIAN" was kind, courteous and accommodating, and gave me the requisite help. You should hire more Brians" in the future. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arthur, thank you for writing about your visit with us! I am happy to hear that Brian was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Kirk Sorenson - Service Director - 661-847-6539
Very friendly and honest
All went exceptionally well, until I was informed that I would not be receiving the Costco gift card after it was promised to me. All were friendly and professional. Finance went very well. Was just a little disappointed in the gift card.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Van, I am pleased to hear that your overall experience with us was so positive. However, I would like to apologize for the inconvenience caused with regards to the gift card. Your feedback will certainly be taken into consideration. If you would like to discuss these matters further, please contact me at your earliest convenience. Sincerely, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
Great service
Everybody at bakersfield 3way was awesome. They helped make getting a new truck quick and easy. Everybody did a great job and that's why my family and I will continue to be lifelong customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, on behalf of Three Way Chevrolet Cadillac, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Congrats on your new truck! Please let us know if there's anything else we can do for you! Best regards, Chris Guerrero - Senior Sales Manager - cguerrero@3waychev.com
Quick service, nice people
Our salesman , Neil Martinez, was very nice. Made our edperience that much better. Glad we went to Three Way.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Clean Facilities & Welcoming Employees
It was a great experience! I would definitely recommend a friend to the dealership. Ignacio was such a great sales rep and Cathy I believe was her name, was so sweet and nice. However, I have not come across having to take my car in for oil change, etc. So I rate it at 7 because I feel like once I do experience with taking in for car work, I will be able to rate it w/ a whole experience from first buying my car to taking it in for maintenance. But yes! thank you Three Way, loved it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
3 Way at the auto mall.
Just an oil change on my truck, came in on a Saturday and boy was that a mistake. I guess everyone else had the same idea as it took a long time. They did a good job when they got to it and i really like the 39.00 price. I do miss the old 3 way down on California ave.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrick, thank you very much for your feedback. Although I'm sorry to hear about the wait during your last visit, I am pleased to hear that your overall experience with us was so positive. We appreciate your business, and if you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, Kirk Sorenson - Service Director - 661-847-6539
Excellent Service
Mr. Abel was a phenominal Service Advisor!!! Great attitude, will to help, and go the extra mile for great service!!! I really appreciate your assistance in the recall issue with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrea, thanks so much for the nice review! Abel is a key component of our team, and it is great to hear that he provided you with top-notch service. I'll be sure to pass along your compliments to him. We appreciate your business, and don't hesitate to contact us if there's anything else we can do for you! Best, Kirk Sorenson - Service Director - 661-847-6539