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DuPage CDJR

(2,028 reviews)
Visit DuPage CDJR
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–8:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (866) 413-7360 (866) 413-7360
Used (866) 413-7403 (866) 413-7403
Service (888) 643-0491 (888) 643-0491

Reviews

(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DuPage CDJR from DealerRater.

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Great Experience

I already had financing lined up and they got me a better rate. Saw the car online at 4pm and drove off the lot with nit by 7pm, on a Saturday at that. Got the car 6k under asking price. Couldn't ask for a better experience. The sales staff works hard to make sure you are happy and go the extra mile to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Alan Tapper and Jerry Skiba got me a great deal and better financing that the deal I already walked in with. The process was fast and walking out with what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're very glad that we were able to help you get the car you wanted! We hope you'll come back next time you're in the market for a new car!

he was professional ! and amazing :-)

I pulled up to the dealership. Didn't have a lot of Time because I had my three week old with me. Rj listened to exactly what my needs were. He didn't waste my time. And brought me exactly what I needed. I even asked him for a quiet place to nurse my baby. And he took me to a sanitary place. Not the woman's restroom. So I could nurse my baby girl. He definitely defines what it means to be in this business and a person in general. And I could not be more thankful for his time. Any of you mother's or father's out there . Rj Kaye is for you. He's is Kind personable and does not pressure you into a decision . And decided and crunched the numbers I could afford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

We're very happy that RJ was able to help you with your new car purchase. Customer satisfaction is our #1 priority and we're glad RJ was able to provide that for you. If you have any questions about your new vehicle please don't hesitate to contact us.

Very happy with Town & Country van

They were very courteous and easy to deal with. Never felt any pressure to buy. They had 3 vehicles that we looked at and we bought one. Our salesman was very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a positive experience with us! If you have any questions about your new vehicle please do not hesitate to contact us.

Fast, honest, great experience!

I purchased a scat pack challenger here, and the process was seamless and fast. I definitely recommend this dealer if you want a pleasurable experience. I work in the industry and know when I'm getting good service at a reasonable price. kudos to you guys, I will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Couldn't be happier

My experience was as good as they come. Professional, accommodating and extremely courteous. I felt completely at ease throughout the entire process, which was expeditious and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing DuPage! We're glad you had a positive experience with us and we hope you return next time you're in the market for a new car.

I was very pleased with my experience at this dealership.

The Salesperson was professional and I had a good experience going through the process of buying my new Town and Country. I would recommend this dealer if you are looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incompetent

This car dealer was unambiguously the most incompetent bunch of salesman and mangers I have seen in my life! I had contacted a salesman concerning a certain car and made it clear I was to be there later that day, only to find out after traveling 2 hours that the car was at a car show and every employee at any managerial or sales position was ignorant to the location of said car show. Worst car buying experience I've ever experienced. STAY AWAY!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
3 people out of 3 found this review helpful.
Dealer response

We are very sorry that you had a negative experience with us. We strive to offer the best customer service to everyone who comes in. It is never our intention to mislead our customers or provide any incorrect information. We invite you to call us at 888-928-0799 and ask for Joe, our General Manager. He will see to it that you have a positive experience. Thank you.

Dealer response

Sorry for any inconvenience. We try to be active in our local communities with car shows, fundraisers, and benefits. Unfortunately the car you wanted was at a car show on display and was trailered to and from the show. The vehicle is still available if you have any questions please call me. I am the store manager and my name is Joe Segreti 888-928-0799.

WORST DEALERSHIP EVER!!

DuPage Dodge Chrysler and Jeep provided me with the most horrific car buying experience EVER! Not only was the salesman and sales manager pushy , but I felt downright disrespected after my encounter. To make matters worse, I wasn't even shown the vehicles I previously looked up online and asked to test drive! I did not purchase the vehicle that I was being pushed into, but instead I took my business to their neighbors, Sunrise Chevy, AND got exactly what I wanted! Don't waste your time or money with DuPage Dodge Chrysler and Jeep! Go somewhere that your business is valued.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

KA, We're very sorry that you had a negative experience with us. We strive to offer the best customer service. If you are in the market to buy a car in the future we invite you to call us at 888-928-0799 and ask for Joe, our General Manager. He can see to it that your future experience is a positive one. Thank you.

Good Price and Service

My experience was great with my salesman Jack. He was patient through the process and moved everything along perfect as expected at a nice dealer. I bought a low miles 2013 Toyota that was a trade in. Good Value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.