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Paul Thigpen Ford of Waynesboro

(628 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award
2020 consumer dealer award
New (877) 775-5685 (877) 775-5685
Used (762) 252-9469 (762) 252-9469
Service (762) 365-0004 (762) 365-0004

Reviews

(628 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Thigpen Ford of Waynesboro from DealerRater.

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Excellent

Hey mickey u so fine u so fine u blow my mind hey mickey thanks for the truck earlier. Couldnt ask for a better person to deal with. Man youre awesome!!!! 👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Great

Mizell Ford cannot be beat! Salesman Al has become a great friend! Always had good experiences at Mizell! I would always recommend at Mizell Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your wonderful response to the quality of service our Staff provides! We're so pleased to hear that you enjoyed your visit with Al. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

GreT Stuff!

For the past year, Ken Thomas, Sammy Anderson and Mr. Mizell have been super heroes. They've taken care of, me, ife and my daughter better than the local Ford dealer. If you live in or around Augusta drive the extra 45 minutes to Waynesboro. mew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such kind words. It's a priviledge to serve such wonderful people like you. Thanks again.

Got A New Car

Because He Took His Time With Me and My Family. Help us get a great deal on a WONDERFUL CAR! Go See Him He Great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesomeness

Mickey and Nicole and the whole Mizell Ford Staff are always awesome to work with. They are really friendly and helpful. I would recommend anyone to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Serious real and fantastic

I gave that rating because mrs. Michelle went out and Beyond Call of Duty to make sure I had some transportation that speaks a lot for individual she is very professional I'm thankful satisfied and pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very professional and work with you to make your purchase of

The salesman and women were very professional and worked with you to make your purchases a pleasant experience . I found the vehicle I wanted on the internet. I chatted with a rep over the internet and the next day I was called by one of the salesman .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best dealership we have ever been to. Very friendly!

We have been to a lot of places and this is the best of them all. Very friendly and helpful people! Super clean enviroment! Highly reccomend! We loved every square inch of our purchase and service here. Thank yall very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice people

They knew I was on a time limit, I explained what I wanted my payments to be and the worked with me to make it happen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kim, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

A BEAUTIFUL EXPERIENCE

I went to William Mizell Ford for the first time and found the dealership very friendly. I was nervous about just doing another deal on a vehicle but they made me feel at ease and everything went so smoothly. When it looked like the price was too high for me to afford in my budget, they gave me time to myself to do some figuring so I could find a way to make the deal work. The service department also took care of a paint problem promptly and they did a great job. I now have a beautiful 2018 Ford F-150 XLT in a magnum red color, thanks to a great experience at Mizell Ford. I would recommend them to anyone looking to purchase a vehicle and have a worry free experience. Thanks so much for a beautiful experience. David Brandyberry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such kind words. It was our pleasure to assist you. We look forward to serving you again in the future.