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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Told them the price that I wanted and they delivered....

Told them the price that I wanted and they delivered. Very nice people and very helpful. Sales men was great. He was very up to date on the new fords.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Justin Gibson did AMAZING. Even though I had preapproval...

Justin Gibson did AMAZING. Even though I had preapproval they found a lender with a 1% better rate as well. I have never bought from them before but will definitely return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Helpful, quick to get back with us, Very friendly and...

Helpful, quick to get back with us, Very friendly and great to work with ! Definitely will be back for future purchases ! Thank you so much !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Working with Matthews Ford was straight to the point and...

Working with Matthews Ford was straight to the point and there was no BS. I went in with what I had in mind and we were able to work it out together and make it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Stephen. The sales person was most helpful. He did a...

Stephen. The sales person was most helpful. He did a video walk-around and pointed out even the small imperfections. As questions he has been prompt to respond. The transaction was totally online. The proof will be on Saturday when the car arrives and I see it for the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our Salesman Josh Ingergam is a terrific guy. He totally...

Our Salesman Josh Ingergam is a terrific guy. He totally went out of his way to get the truck my husband wanted. He earned his commission!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Both salesman and finance guy were great! I saw the car...

Both salesman and finance guy were great! I saw the car I wanted the car I drove away with the car! I would recommend matthews to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought a brand new truck from here found something wrong...

Bought a brand new truck from here found something wrong with the outlets and they wouldn’t fix it the day I bought it and can’t give me a date when they can.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Justin was very professional and friendly. He made this...

Justin was very professional and friendly. He made this process extremely easy and answered all the questions I had. I left feeling great and very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Kia is nice, I knew I had to but new tires on the...

The Kia is nice, I knew I had to but new tires on the back. Now I have to save for brakes and possibly radiator. Have to see if the Bar leak works. Car tends to jump forward when trying to stop. Just wish I could of had a warranty for at least 30 days.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.