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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Very pleasant no pressure sale. Made sure everything was...

Very pleasant no pressure sale. Made sure everything was taken care of including delivering the vehicle to my address. A couple things were forgotten, bedliner, bed tie downs. Now that the deal is done having trouble getting the salesman to take care of the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very happy with our experience at Mathew ford. This was...

Very happy with our experience at Mathew ford. This was the second vehicle we have purchased from there. The first time was good but this time was quicker and easier. Would highly recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership as a whole was outstanding. From the...

The dealership as a whole was outstanding. From the service dept,clear through sales, also the finance office, I really appericate working with them. Outstanding people, would recommend them to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience, will definitely recommend the guys at...

Great experience, will definitely recommend the guys at Mathews Ford! The process was very smooth and hassle free. They were willing to make the deal work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Justin was very nice to me and my family. We got a very...

Justin was very nice to me and my family. We got a very nice car for a good price since the corona is screwing up the car sales. But we are happy with the choice we made.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My customer service focused highly recommend this...

My customer service focused highly recommend this dealership employees were friendly prompt knowledgeable. We asked about the last oil change no documentation so they took the truck and changed to avoid uncertainty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was never in this dealership before. I was interested in...

Was never in this dealership before. I was interested in the Mustang and tried to communicate with the internet person that popped up. It didn’t work well at all. I finally called and got Chris and he helped me. The internet price shown was not what he was going from. We arrived at a deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Haven’t gotten the car yet.

Josh was very helpful in finding the truck that I wanted....

Josh was very helpful in finding the truck that I wanted. He and everyone were courteous and polite. I will definitely recommend to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Justin Colman is a good guy. It took us 10 months or so...

Justin Colman is a good guy. It took us 10 months or so of working together to find a truck and make it happen. I would gladly recommend him to any and all of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was t the first dealership I went to in 3 days but it was...

Was t the first dealership I went to in 3 days but it was the first one someone came up to me and genuinely cared and asked if and what I needed help with then gave me a great start and finish point and had more options then I needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.