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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Great customer service with a friendly environment. They...

Great customer service with a friendly environment. They offer competitive pricing and a fair value for trade ins. It was stress free and I enjoyed not have to go through the negotiation process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Staff worked hard to meet all of our needs. Tried to...

Staff worked hard to meet all of our needs. Tried to locate a vehicle with all the options we wanted. Was able to meet all but one, but went extra step to get an after market fix.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was looking for a new car and searched the internet and...

I was looking for a new car and searched the internet and found a car I liked here at Mathews Ford and it was a real nice experience.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were very helpful and even stayed after they were...

They were very helpful and even stayed after they were supposed to close and got us into the perfect car. Everyone was very welcoming and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tammy was extremely helpful to me when I called about the...

Tammy was extremely helpful to me when I called about the Explorer Limited. She took the time to check some features on the vehicle for me prior to my drive up the next day. I made the 2 hour drive and Tammy made the entire experience enjoyable. Thank - you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike Estep at Mathews Ford is the best salesman. He finds...

Mike Estep at Mathews Ford is the best salesman. He finds the right vehicle for what we are looking for and no pressure in buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They’re awesome! I highly recommend very friendly and...

They’re awesome! I highly recommend very friendly and great customer service. I’ll definitely return for my next vehicle and will tell friends about this experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The trade in and sale was so easy and worry free. Erick...

The trade in and sale was so easy and worry free. Erick and Bob were both really nice to work with! The finance Dept goes above and beyond to get you the best possible rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The store was very clean and everyone was very nice to my...

The store was very clean and everyone was very nice to my impatient 2 year old son. We were in and out quickly and I'm very happy with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very well pleased with the best experience buying a car...

Very well pleased with the best experience buying a car ever. Ericka handled everything, and my vehicle was ready promptly, and looked amazing. I will continue to only deal with her in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.