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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Excellent people to work with . I’ve had some issues in...

Excellent people to work with . I’ve had some issues in the past and they help me whenever I need it . They went out there way to get me the payment I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

awesome staff and very informative and helpful. kept me...

awesome staff and very informative and helpful. kept me up to date on my vehicle in body shop and relayed all details and dates of completion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership was quick and friendly. The price on the...

This dealership was quick and friendly. The price on the used vehicle was sufficient enough. I would recommend this company to all friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service and Tami was knowledgeable on product and...

Great service and Tami was knowledgeable on product and was helpful on purchase.dealership was clean and modern,comfortable waiting area.would go back for future purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tammy is a great person as well as a great salesperson. 5...

Tammy is a great person as well as a great salesperson. 5 star all the way!! She is the main reason we keep coming back to Mathews. Service is very close behind though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My wife as well as several family members have purchased...

My wife as well as several family members have purchased vehicles from Mike Estep through Mathews Ford. Appreciate the excellent customer service that we receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the 3rd vehicle I have purchased at this...

This is the 3rd vehicle I have purchased at this dealership. The sales person is top notch , knowledgeable and a pleasure to work with thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our experience with the salesman was excellent! Tyler...

Our experience with the salesman was excellent! Tyler explained everything and repeated when I needed! The car will fill our needs now and for several years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a nice experience. There was no high pressure...

It was a nice experience. There was no high pressure selling and they had the vehicle I wanted at a fair price and I got a good price on my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I just bought a car from here. Wish I had went somewhere...

I just bought a car from here. Wish I had went somewhere else. Was told several times what the price was only to find out it was several thousand more. Was told the cat had the engine I wanted turns out it don't. Was told the car has remote start I just had to down load the app. the app don't work. The car has 2 spots that need body work just small scratches they still haven't called me to have it fixed. They told me the code to the keyless entry was in the car its not then they can't reprogram it with our me having to leave it there. Quick lane is just as bad I will not be back

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.