Reviews
Write a reviewAlways a great experience with buying our cars at...
Always a great experience with buying our cars at Mathewsfordnewark.com. Been buying from this dealer for 20+ years. Same salesman each time we go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tammy has been our sales person for years. She always...
Tammy has been our sales person for years. She always does a great job finding us the perfect vehicle at the right price. We appreciate all her hard work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My sales rep he does a great job goes up and beyond to...
My sales rep he does a great job goes up and beyond to get you the best deal.he has sold me several vehicles and always does a great job hope he stays at dealership forever
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I will never buy another vehicle from them again. I...
I will never buy another vehicle from them again. I bought a used truck and a week later it broke down. I asked for a discount on repair and was told no.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It is apparent that everyone in this dealership strives...
It is apparent that everyone in this dealership strives for excellence! They take care of every detail. Great deal , They treat you like you are family. No wonder they have so much repeat business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, first car purchase for myself and it was...
Great service, first car purchase for myself and it was overall a really good experience!! Came in just for a test drive and ended up leaving with an excellent car and excellent experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff were very friendly and efficient in helping me...
The staff were very friendly and efficient in helping me when I arrived. They were very professional in their approach and had me in and out in just a couple hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thanks the sales department once again...
I would like to thanks the sales department once again for an amazing experience. Buying a car from Mathews is fast and easy. Everyone has gone above and beyond to make sure that my wife and I were completely satisfied with our new Ford Edge! We will definitely buy from Mathews in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Korey was great from start to finish. I would highly...
Korey was great from start to finish. I would highly recommend him to anyone. The process was quick as well. Completing the application online helped move things along faster.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very disappointed. After buying a 2019 fusion I found a...
Very disappointed. After buying a 2019 fusion I found a tire issue day 1. 2 wks not resolved. Extremely bad wear verified with two trips to quick lane. Was not noticeable until 70 mpg. Price discussed for 72 months and was then changed to 75 months and was not conveyed and was in financing and contract piece when noticed and not discussed prior to that. Still waiting for tire correction and that combined with essentially 3 additional months at $310 I ended up paying $930 more t seehan I thought.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car