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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Always a great experience with buying our cars at...

Always a great experience with buying our cars at Mathewsfordnewark.com. Been buying from this dealer for 20+ years. Same salesman each time we go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tammy has been our sales person for years. She always...

Tammy has been our sales person for years. She always does a great job finding us the perfect vehicle at the right price. We appreciate all her hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My sales rep he does a great job goes up and beyond to...

My sales rep he does a great job goes up and beyond to get you the best deal.he has sold me several vehicles and always does a great job hope he stays at dealership forever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I will never buy another vehicle from them again. I...

I will never buy another vehicle from them again. I bought a used truck and a week later it broke down. I asked for a discount on repair and was told no.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It is apparent that everyone in this dealership strives...

It is apparent that everyone in this dealership strives for excellence! They take care of every detail. Great deal , They treat you like you are family. No wonder they have so much repeat business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, first car purchase for myself and it was...

Great service, first car purchase for myself and it was overall a really good experience!! Came in just for a test drive and ended up leaving with an excellent car and excellent experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff were very friendly and efficient in helping me...

The staff were very friendly and efficient in helping me when I arrived. They were very professional in their approach and had me in and out in just a couple hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I would like to thanks the sales department once again...

I would like to thanks the sales department once again for an amazing experience. Buying a car from Mathews is fast and easy. Everyone has gone above and beyond to make sure that my wife and I were completely satisfied with our new Ford Edge! We will definitely buy from Mathews in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Korey was great from start to finish. I would highly...

Korey was great from start to finish. I would highly recommend him to anyone. The process was quick as well. Completing the application online helped move things along faster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very disappointed. After buying a 2019 fusion I found a...

Very disappointed. After buying a 2019 fusion I found a tire issue day 1. 2 wks not resolved. Extremely bad wear verified with two trips to quick lane. Was not noticeable until 70 mpg. Price discussed for 72 months and was then changed to 75 months and was not conveyed and was in financing and contract piece when noticed and not discussed prior to that. Still waiting for tire correction and that combined with essentially 3 additional months at $310 I ended up paying $930 more t seehan I thought.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.