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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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Justin helped me find the exact vehicle I was looking...

Justin helped me find the exact vehicle I was looking for! Salesman and dealership were very easy to deal with and helpful throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Steve higley is great, great service 4 th car from this...

Steve higley is great, great service 4 th car from this dealer ship. Got 2 post cards from him and his concern everything is fine. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very good selection to choose from. Local trades, not...

Very good selection to choose from. Local trades, not shipped in from out of state. Good people to deal with! Excellent customer service after the sale. Had a sensor go out on transmission 2 weeks after sale. Fixed it at no charge, next day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were very pleased with our entire experience, from...

We were very pleased with our entire experience, from start to finish. Tammy was a joy to work with. Thank you so much! I love my Escape! Her name is Blanche 😉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’ve purchased two F1 50s in the last 20 years and I went...

I’ve purchased two F1 50s in the last 20 years and I went with a 2019 Ford ranger. Felt like I could’ve got a better deal but Chris Snedeker was my agent and he does a fine job

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice sales area. All employees were very courteous...

Very nice sales area. All employees were very courteous and knowledgeable. Used vehicle I bought was very well detailed. Three years old and looked brand new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service. Justin Gibson was easy to work...

Great customer service. Justin Gibson was easy to work with. Pleased with everything. Excellent quality of car. Highly recommend Mathews Ford for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mike was wonderful to deal with and made the process of...

Mike was wonderful to deal with and made the process of purchasing a new car enjoyable. We will definitely be back to Matthews Ford! Everyone was very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Body shop done a great job adjusting the doors I was very...

Body shop done a great job adjusting the doors I was very pleased when I bought the truck I was very happy that it only took 2 hours and 15 minutes from start to finish my previous experiences have been 4 to 6 hours to buy a new vehicle I appreciate you taking care of me and would consider buying another vehicle from Matthews Ford thank you very much your staff was very pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience. It didn’t take all day. Justin set up...

Great experience. It didn’t take all day. Justin set up and explained everything to my wife, her car. He took the time to connect her phone to the car which was great. Always have a great experience at Mathews..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.