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Coughlin Ford of Heath

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (740) 281-5976 (740) 281-5976
Used (740) 281-5679 (740) 281-5679
Service (740) 334-4987 (740) 334-4987

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Ford of Heath from DealerRater.

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justin gibson was really nice and everything was...

justin gibson was really nice and everything was good!everyone should go see him!!!!!! Service dept is a good assist to the place also! Real nice place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a pleasure! I received my first car and it’s...

It was a pleasure! I received my first car and it’s great!! Everyone was so nice and helpful. Not only was it very easy but also a fun experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I've been working with Mike Estep for more than 10 years....

I've been working with Mike Estep for more than 10 years. I live in Columbus but choose to continue to work with Mike because he's a genuinely good guy. Customer service is hard to come by anymore, so when we find it, we're loyal to it.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Work with me every step of the way and didn’t force me...

Work with me every step of the way and didn’t force me into buying and told me everything about the car before I bought it prices was fair and every friendly staff

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was very helpful and professional. Set up the Ford...

Mike was very helpful and professional. Set up the Ford Pass. Went out to the truck and went over everything in it. Showed my wife and I how to use all aspects of the video screen. Made the transition from not having one in previous vehicle very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Josh was a really unprofessional cars salesman. He didn't...

Josh was a really unprofessional cars salesman. He didn't focus on just 1 customer at a time, to give them his undivided attention. When he texted me it was lies and unprofessional, he really needs to learn how to speak to people more professionally and politely. Worst car buying experience ever! I will not purchase another car from you. I'm only 25 and I know how to treat and respect people better than he does. And if you're sick, stay home! It was gross watching him wipe his nose with his hand constantly, especially with covid. Get a tissue at least.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Safe with the Ranger to this point.Tyler, the sales...

Safe with the Ranger to this point. Tyler, the sales person was very professional and helpful with assisting me with locating the vehicle I was interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike estep great salesman and always cares about you....

Mike estep great salesman and always cares about you. I've been thru a lot in life and he has always madesure i have what I need in a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a good experience this time unlike 5 years ago where...

Had a good experience this time unlike 5 years ago where I walked away from the deal. Much better this time. Salesman was very friendly but closer was not

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience! Enjoyed seeing Eric Hutchins. I...

Excellent experience! Enjoyed seeing Eric Hutchins. I hadn’t seen him in at least 25 years. Justin was very helpful and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.