Reviews
Mike Moore is knowledgeable and efficient.
Mike Moore is knowledgeable and efficient. He treats his customers with respect. He is excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your rating and look forward to serving you again.
First Class service!
First Class service! Quality service First - "People" Always......! Special thanks to Craig Smith. What an Amazing service consultant and representative of Priority Lexus. He is my GO-man when I bring my car in....Craig is AWESOME (professional, knowledgeable, engaging, and has excellent attention to detail)....He never disappoints! Sincerely, Chris Robinson
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such a glowing review of your experience at Priority Lexus of Virginia Beach! We're delighted to hear that Craig provided first-class service and made every visit exceptional. We appreciate your support and look forward to serving you again in the future!
Outstanding Service Department.
Outstanding Service Department. Craig Smith is the best. Always anticipates our needs and act quickly to resolve. Each visit is a pleasure
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave, we're delighted to hear that Craig and our service team at Priority Lexus of Virginia Beach have been taking such great care of you. Thank you for the kind words!
Great service!
Great service! Easy going, helpful and informative, super cool video inspection that helped explain what was going on. I will be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our team at Priority Lexus of Virginia Beach provided a helpful and informative experience. We look forward to welcoming you back in the future!
Everyone is very professional,courteous and helpful.
Everyone is very professional,courteous and helpful.Clean and organized staging area timely service,Brian was very concerned about my specific needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, we're delighted to hear that Brian and the team at Priority Lexus of Virginia Beach provided you with such professional and attentive service. Thank you for your feedback!
My experience from the time I walked into Priority
My experience from the time I walked into Priority Lexus has been phenomenal. The car buying experience was exceptional and has carried through to my first maintenance appointment. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your experience with Priority Lexus of Virginia Beach has been exceptional from start to finish! Thank you for choosing us, and we look forward to continuing to provide top-notch service.
Great Service!
Great Service!Brian made sure all service requests were done.Great experience with the Service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Brian and the service department at Priority Lexus of Virginia Beach provided you with a great experience! Thank you for sharing your positive feedback.
Superb service and understandingby Mike Moore.
Superb service and understandingby Mike Moore. Appreciate the detailed video inspection and honest feedback. Also, appreciate Cliff's extra support and patience trying to figure out a digital key issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mike and Cliff provided superb service at Priority Lexus of Virginia Beach! It's great to know the video inspection and support with your digital key issue were helpful. Thank you for sharing your experience!
Bonnie is professional and accomdating in the service
Bonnie is professional and accomdating in the service department. Live the update videos, keeping me informed on the progress of setvoce completion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Bonnie and the service team at Priority Lexus of Virginia Beach! We're delighted to hear that the update videos kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!
Great honest service.
Great honest service. The mechanics, or techs as they call them nowadays, are very competent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Priority! We’re always here to help.