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Priority Lexus of Virginia Beach

(445 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Priority Lexus of Virginia Beach from DealerRater.

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Service people were very nice and helpful the car was

Service people were very nice and helpful the car was returned on time and mine was washed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re happy to hear you had a good visit. If there’s anything we can do to make it 5 stars, we’d love to know. Priority Customer Relations - feedback@priorityautomotive.com

I had a good experience having my car oil changed and

I had a good experience having my car oil changed and tires rotated and balanced at the Priority Lexus dealer. Bonnie, who coordinated this service was very personable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Bonnie provided personable and helpful service during your visit at Priority Lexus of Virginia Beach. Thank you for sharing your positive experience with us!

Mike is an absolute amazing service advisor he continuely

Mike is an absolute amazing service advisor he continuely keeps you aware of what is needed where your vehicle is in for service. He is always doing a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mike has been providing you with exceptional service at Priority Lexus of Virginia Beach. Keeping our customers informed and satisfied is a top priority for us, so thank you for sharing your experience!

Great service and communication between us in explaining

Great service and communication between us in explaining issues with car. Highly recommend to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your feedback is appreciated! Thanks for being a valued customer.

Corbitt and his crew did an excellent job of taking care

Corbitt and his crew did an excellent job of taking care of myself and my vehicle. He always goes above and beyond to make sure that we are happy with our service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that Corbitt and the team at Priority Lexus of Virginia Beach went above and beyond to ensure your satisfaction. We appreciate your support!

They were excellent, professional and gave us a good

They were excellent, professional and gave us a good reception. My family and I were excited about their customer care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Regina, we're delighted to hear that you and your family had a great experience with us at Priority Lexus of Virginia Beach. Thank you for the kind words about our team!

William went above and beyond to help us with our car

William went above and beyond to help us with our car purchase. He was very knowledgeable about the car we were interested in and he gave us a great deal. Everyone involved with the purchase was kind and considerate and we will not hesitate to bring them our business in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that William and the team at Priority Lexus of Virginia Beach provided such a positive car-buying experience. Thank you for your kind words, and we look forward to assisting you again in the future!

Mike has always been excellent I feel that I can trust

Mike has always been excellent I feel that I can trust my vehicles there at priority

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave a review! We appreciate it.

Everyone is pleasant from start to finish.

Everyone is pleasant from start to finish. Vehicle was in for 25k check up and safety inspection- all completed within a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so grateful for your review! Looking forward to helping you again soon.

Corbin is excellent in all aspects of his position.

Corbin is excellent in all aspects of his position. Would highly recommend your services based on his personal involvement in my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tom, we're delighted to hear that Corbin provided excellent service and made your experience at Priority Lexus of Virginia Beach a satisfying one. Thank you for the recommendation!