Reviews
Easy to get the appointment, professional yet warm
Easy to get the appointment, professional yet warm welcome and fast service. Especially Mike was very helpful. A five star experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your five-star experience at Priority Lexus of Virginia Beach! It's wonderful that Mike and the team provided a professional yet warm service. Thank you for choosing us, and we look forward to serving you again!
Priority Lexus is a superb Lexus dealer!
Priority Lexus is a superb Lexus dealer! Bonnie was my service advisor and she provided exceptional customer service. She is very knowledgeable about my vehicle and explained everything superbly. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, we're delighted to hear that Bonnie provided you with exceptional service at Priority Lexus of Virginia Beach. Thank you for sharing your experience and kind words!
I was very pleased with the service I had on my car.
I was very pleased with the service I had on my car. There were several things that I had done on Monday. But I was very pleased with the way Isabella helped me!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Isabella provided excellent service during your visit at Priority Lexus of Virginia Beach! Thank you for sharing your positive experience with us.
Service was a little slow but expected on a Saturday
Service was a little slow but expected on a Saturday morning. Bonnie made the wait worth coming back excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, thank you for your patience and understanding during your visit to Priority Lexus of Virginia Beach. We're delighted to hear that Bonnie's excellent customer service made the wait worthwhile!
My service advisor Craig is always very professional,
My service advisor Craig is always very professional, kind, courteous and attentive when I visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback is appreciated! Thanks for being a valued customer.
My wife and I were extremely impressed with how easy it
My wife and I were extremely impressed with how easy it was doing business with Priority Lexus Virginia Beach. Lila was our sales representative from start to finish and she didn’t miss a beat. We found her to be engaging, communicative, smart, friendly, great product knowledge, and tech savvy. You can tell that she enjoys her job and the customers she serves. Thank you for a flawless presentation and purchasing experience! Bill & Barbara M.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill, we're delighted to hear that Lila provided such a seamless experience for you and Barbara at Priority Lexus of Virginia Beach. Thank you for sharing your positive feedback! Enjoy every moment with your new vehicle!
This dealership is always accommodating, friendly and
This dealership is always accommodating, friendly and thorough. It’s a pleasure to deal with the same service provider at each visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team consistently provides accommodating and friendly service. We look forward to serving you again in the future!
Bonnie was great.
Bonnie was great. Very professional. Explained everything in detail. No surprises. She let me know when my next service is due.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Bonnie provided a professional and transparent experience at Priority Lexus of Virginia Beach. It's great knowing you left with all the information needed for your next service! Thanks for sharing your feedback!
Priority Lexus Service Department in Virginia Beach
Priority Lexus Service Department in Virginia Beach treats its customers with respect and courtesy. My service advisors were awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the service department at Priority Lexus of Virginia Beach! We're delighted to hear that our team treated you with respect and courtesy. We look forward to serving you again in the future!
Craig is always friendly and very accommodating in every
Craig is always friendly and very accommodating in every way. I hope to keep him as my advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your time and your positive review!