Reviews
Brian was efficient and kind.
Brian was efficient and kind. Explained all services being done. Communication was good and I liked the texting option.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martins, we're delighted to hear that Brian provided efficient service and clear communication at Priority Lexus of Virginia Beach. Thanks for the feedback!
Ron Jordan was a true professional and made for an
Ron Jordan was a true professional and made for an excellent sales experience. Chris in the Finance office was an absolute asset and was very informative and straight forward. The entirety of the staff we encountered were excellent and made shopping for a new vehicle while being accompanied by our tired 4 year old very easy. Thank you to the staff at Priority Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're delighted to hear that Ron, Chris, and the entire team at Priority Lexus of Virginia Beach made your visit enjoyable and stress-free. We appreciate your kind words and look forward to serving you again in the future!
Brian Winslow is always a 5 star 🌟 service writer for
Brian Winslow is always a 5 star 🌟 service writer for me. Will go back to him again for my next service visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Darrell, we're delighted to hear that Brian provided you with exceptional service at Priority Lexus of Virginia Beach. We look forward to welcoming you back for your next visit!
They are very honest, open, and straightforward with
They are very honest, open, and straightforward with their service and provide the opportunity to have extra services preformed, but completely optional and up to the customer. I never felt pressured or guilted into buying any additional services and genuinely enjoyed the overall dealership service process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Connor, it's fantastic to hear that you had a positive experience with our team at Priority Lexus of Virginia Beach. We always aim for transparency and customer comfort in every interaction. Thanks for sharing your feedback!
I was in for a routine service and a state inspection.
I was in for a routine service and a state inspection. Craig was friendly, courteous, and professional .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Craig provided friendly and professional service during your visit. We look forward to serving you again in the future!
The process was fast and painless.
The process was fast and painless. The employees were awesome to deal with and the tech attention to detail was amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your experience at Priority Lexus of Virginia Beach was smooth and enjoyable! Our team takes pride in providing excellent service, and it's great to know we hit the mark. Thanks for choosing us!
Great Customer Service!
Great Customer Service! Tom was amazing! Will be sending my friends and family his w
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re always happy to help.
Cameron was our salesperson.
Cameron was our salesperson. He did an excellent job of explaining all of the features of our car. They made it easy to arrange financing. We were happy with our experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, we're delighted to hear that Cameron and the Priority Lexus of Virginia Beach team made your experience a positive one. Thank you for choosing us! Enjoy all the features of your new car!
Isabella is an outstanding service representative.
Isabella is an outstanding service representative. She keeps her customers informed on their status of their vehicles and explains required service in easy t understand language. We’ve been taking our vehicles to Priority Lexus for service since they started and are always satisfied with service provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that Isabella has been providing such excellent service at Priority Lexus of Virginia Beach! We appreciate your continued trust in us and are delighted to know you're always satisfied with our care. Thank you for sharing this feedback!
I have ordered a 2025 Lexus RX350 Hybrid, Brad Rose has
I have ordered a 2025 Lexus RX350 Hybrid, Brad Rose has helped me from A thru Z to get the vehicle. His professionalism and the excellent service were exceptional. Thank you Brad, James and other staffs at Priority Lexus for the excellent services. To those who needed Lexus, come to Priority Lexus and you won’t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Brad, James, and the team provided exceptional service throughout your purchase. Enjoy your new 2025 Lexus RX350 Hybrid!