Reviews
Best car buying experience EVER
I had such an amazing experience at Ecarone working with Elias. The vehicles they have and customer service is top notch. I would definitely recommend this dealership & make sure to ask for Elias.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Was in a bind time wise, and they were still able to get me into the car I wanted. Johnny was great. Very satisfied with my purchase and my experience.
Easy and fun experience
This was my first car buying experience and Dylan made it so easy. He explained everything to us and didn't try to hide anything or pressure us into buying when we were not ready. He made buying my first car a stress free experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Experience- Great Cars!
Second car from this establishment, will continue to do business with this guys! Only 8000 miles for a 2015 E350 Mercedes. Very good selection!! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent communication
Whether it be by internet, phone, or in person, the communication was always spot on. Vince took care of us every step of the way and I appreciate the professionalism. Excellent experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
Overall I had a great service with the dealer, nice cars, affordable prices, customer service is great and Elias is good at his job. Get him a bonus 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
More Fun Then Shopping at Neiman's!
I have bought all our cars from pre-owned luxury car dealerships. Always have had good experiences but E-Car One took it to the next level. They actually make buying a car fun. My daughter and I had a great afternoon trying out all the different models until we found the one we loved. When people say no hassle, they mean it. You request a car you want to try and a valet has it outside ready to go. When you return, your next requested car is at the valet. No, salesperson tagging along on the test drive. the pricing is extremely competitive and the best part.... they gave me more money on my trade in then any other company offered. E-Car One will be my go to spot for all of our future car purchases. Salesperson, Adam was low key yet very helpful. Kept me informed at all times, car being detailed, paperwork be processed. It was an all-around great experience.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying experience
This is our fourth car from e-car one. Very friendly service and full understanding of client. Hassle free service. Highly recommended. Thank you Ash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worst experience buying a car
I bought a 2014 Maserati Quattroporte GTS from here, buying process was easy. When I start car next day, lot of white smoke was coming from air vent and some was coming from exhaust. I notified sales person and he said it could be from a cold start. I noticed the same thing following day, I took car to boardwalk Ferrari in Plano to get it checked out. They said oil level was over limit and oil got to spark plug and into air vent and it will cost for $1200 for it. I contact sales person and he said car was serviced at that dealership and they will work with them. It has been 4 weeks since I dropped my car at dealership and issue still hasn't been resolved. I called ecarone several time to work with dealership in getting issue resolved and it's still and fixed. I contact boardwalk and they haven't heard from ecarone since last week. I don't see any interest from ecarone side since car was sold to me, I bought and sold several cars in past and never had to deal with similar issue, by far my worst car buying experience.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great & Easy Process
This has been the easiest and most happiest car purchase I have ever made. Johnny is a great member of this dealer's sales team. He helped me buy my dream car. I also want to mention he answered my e-mails and calls quickly and he is very professional. The great customer service made me want to travel from GA to TX to buy this great 2012 Land Rover.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car