Reviews
Ken made the car buying experience painless and was very
Ken made the car buying experience painless and was very helpful before, during and after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We're thrilled to hear that Ken made your BMW buying experience smooth and hassle-free. His dedication before, during, and after the sale truly reflects the level of service we strive for at eCarOne. Enjoy your new ride, and we look forward to seeing you again down the road! — eCarOne Management Team
The least stressful auto purchase we have ever
The least stressful auto purchase we have ever experienced! Ken was so great to work with! We would return to purchase again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic 5-star review! We're so glad to hear this was the least stressful car purchase you've ever had. Ken always aims to make the process smooth and enjoyable, and we're happy he delivered. We’d love to welcome you back to eCarOne when you're ready for your next vehicle! — eCarOne Management Team
Everything was so smooth!
Everything was so smooth!!! And pleasant!! Everyone was delightful!!! Will send all my family and friends !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Charlie! We're so glad to hear that your Mustang Mach-E purchase was smooth and pleasant from start to finish. Ash, Janae, and the entire team truly appreciate your kind words—and your willingness to refer family and friends means the world to us. Welcome to the eCarOne family!
Fantastic!
Fantastic! Jared made sure we are taken care of. And made transition from trade in to purchase seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We’re glad to hear that Jared and John made your Corvette purchase smooth and seamless—from trade-in to delivery. We appreciate your trust in eCarOne and are thrilled you had such a great experience. Welcome to the eCarOne family!
Easiest, most pleasant car purchase I’ve ever made.
Easiest, most pleasant car purchase I’ve ever made. Tanner was amazing and so knowledgeable, The finance department wasn’t pushy trying to upsell. Paperwork went quickly. In and out under 2 hours. Great experience and love my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Mimi! We're thrilled to hear that your Genesis purchase was the easiest and most pleasant you've ever had. Tanner’s product knowledge and Adam’s smooth process in finance make a great team, and we're glad that came through in your experience. Enjoy every mile in your new car, and thank you for choosing eCarOne!
Dau provided exceptional service, making the car buying
Dau provided exceptional service, making the car buying process seamless and enjoyable. His expertise and dedication to customer satisfaction ensured a first-class experience. He helped find the perfect BMW and handled every detail. I am extremely pleased with my new purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're so glad to hear that Dau provided a seamless and enjoyable experience from start to finish. His dedication to helping you find the perfect BMW truly shows, and we’re thrilled that you’re loving your new purchase. We appreciate your trust in eCarOne and hope you enjoy every mile ahead!
Excellent service by Brian!
Excellent service by Brian!! Overall process is straightforward and they finished the end to end Process in few hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Shuba! We're so glad to hear that Bryan and Ash provided excellent service and made your BMW purchase quick and straightforward. We truly appreciate your kind words and hope you enjoy your new vehicle for many miles to come. Thanks for choosing eCarOne!
Everyone there we’re great .
Everyone there we’re great . Friendly staff and great prices . We work with Paul and he was so nice .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Joel! We’re so glad to hear that Paul, Ash, and Dau made your experience a positive one. Friendly service and great prices are what we strive for, and we’re thrilled that came through. We appreciate your kind words and your business. Welcome to the eCarOne family!
Great follow through, great process.
Great follow through, great process. Vinh Le was responsive and honest. Shipping was smooth. I live in Missouri so buying site unseen made me nervous but they sent all the videos and pictures I requested. They also required me to have an independent mechanic inspect the jeep, their process made this inspection fast and thorough. I am delighted and will work with Vinh again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're so glad to hear that Vinh and Adam delivered a smooth, transparent experience—especially with purchasing sight unseen from Missouri. It’s great to know that the videos, photos, and independent inspection process gave you the confidence to move forward. We're thrilled you're delighted with your Jeep and look forward to working with you again in the future. Welcome to the eCarOne family!
Love the car and the buying experience was quick and
Love the car and the buying experience was quick and easy. I absolutely hate that they put $2k worth of dealer add-ons on every car and there is no way to remove them. That is shady business and shouldn't be allowed. Jared did a good job with the process though and I don't fault him for the crappy dealership experience.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We’re glad to hear you love your new car and that the buying experience was quick and easy. We also appreciate you recognizing Jared for doing a great job throughout the process. Regarding your concern about the dealer-installed packages — we respectfully disagree with the characterization of this as “shady.” We are fully transparent about these value-added items. The pricing is clearly disclosed on all vehicle listings across every site we advertise on, reflected in all payment calculators, and also posted on the window stickers of every car on our lot. Our goal is to make sure every customer has a clear understanding of the total cost upfront, with no surprises. We understand not everyone may see value in those additions, but we stand behind the products and the transparency with which they are presented. We do appreciate your feedback and are glad you're enjoying the vehicle overall. Sincerely, eCarOne Management Team