Reviews
Great guys easy to work with.
Great guys easy to work with. Highly recommend them for your next used car purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was an incredible experience.
It was an incredible experience. Service was excellent and Ken was such a knowledgeable professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tony! We’re thrilled to hear your experience was incredible and that Vinh, Kim, and Ken delivered excellent service. Ken’s knowledge and professionalism truly make a difference, and we’re glad it stood out. Enjoy your new Genesis, and welcome to the eCarOne family!
We purchased our Genesis one week ago and love it!
We purchased our Genesis one week ago and love it! Tanner made our experience painless and perfect with the new addition that will no doubt be with us for some time! Thank you Tanner and eCarOne. Robin
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick, Easy and Smooth.
Quick, Easy and Smooth. Staff was friendly and over the top customer service driven and knowledgeable
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re glad to hear that Bryan, Ash, and TL provided quick, friendly, and knowledgeable service. We’re sorry to hear the trade-in process didn’t meet your expectations and would appreciate the opportunity to learn more about what could have been improved. Your input helps us continue to elevate the experience for all our customers. We hope to earn that fifth star in the future. — The eCarOne Team
Good experience with this dealer, received the car
Good experience with this dealer, received the car exactly as advertised. I would recommend them and definitely do business with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Joe! We're glad to hear you had a great experience and that your Corvette arrived exactly as advertised. We truly appreciate your recommendation and look forward to working with you again in the future. Welcome to the eCarOne family!
Everything was great.
Everything was great. Jared was super helpful and the entire process was smooth. Highly recommend this dealer if you are interested in a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re glad to hear that Jared and Ash made your Tesla purchase smooth and enjoyable. Your recommendation means a lot to us, and we’re thrilled you had a positive experience. Welcome to the eCarOne family!
Attentive, great to work with, made the transaction easy
Attentive, great to work with, made the transaction easy and a great experience. Adam was very helpful and would recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Amber! We're so glad to hear that Ash and Adam made your Lexus purchase easy and enjoyable. We appreciate your kind words and recommendation—it means a lot to us. Welcome to the eCarOne family!
Exceptional service.
Exceptional service. Recently, I purchased 2 vehicles from ECarOne in Plano TX. My experience with ECarOn from my Sale advisor Dau Nguyen to Ash Osman in Finance was smooth and painless. I communicated with Dau a few times regarding the Price of these cars and Trade in values, approx a week before we drove from Houston area to Plano. Dau was very courteous, professional, straightforward and gave me a fair deal on the trade in. I felt comfortable enough to drive 3.5 hrs to see him. Once we arrived at the dealer, cars were in front ready for us to test drive. With Dau's help, we were in and out with the new cars in a very short time. We got two beautiful and in almost brand new condition cars, a 2021 Maserati GranLusso Levante for myself and a 2024 BMW X1 for my daughter. Ash was easy to deal with, he did not hassle me into something I dont want and gave me a good deal on the extended warranty which I asked for. I found my car dealer in TX now, and I will be back in the future. I strongly recommend Dau Nguyen and ECarOne if you are looking for used luxury cars in great condition at good prices.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the incredible review! We’re honored that you made the trip from Houston and thrilled to hear that Dau and Ash made your experience smooth, honest, and efficient from start to finish. It’s great to know you’re enjoying both the Maserati Levante and the BMW X1—what an amazing duo! We’re proud to have earned your trust and your future business. Welcome to the eCarOne family!
The process was so seamless.
The process was so seamless. Customer service was friendly. I’ll definitely be back for my next car! Thank you all so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so glad to hear that Paul and the team made your experience seamless and enjoyable. We truly appreciate your kind words and look forward to helping you with your next car when the time comes. Thanks again for choosing eCarOne!
Very friendly and excellent customer service.
Very friendly and excellent customer service. Fast and efficient staff. Clean and well maintained showroom.
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- Overall experience 5.0
Thank you for the great feedback! We’re glad to hear that Kim, Ash, and Taz provided friendly and efficient service, and that you enjoyed our clean and welcoming showroom. We truly appreciate your support and hope to see you again at eCarOne!