Skip to main content

Findlay Lexus of Spokane

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (509) 629-6071 (509) 629-6071
Used (509) 629-6056 (509) 629-6056
Service (509) 524-8126 (509) 524-8126

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Lexus of Spokane from DealerRater.

Want to share your experience with this dealership?

Write a review

Very helpful,great experience

Salesman took time to explain the car I was looking at and never pressured me to buy.Was able to take the car home overnight before making a decision to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a great review! Our sales staff are always happy to make sure our customers are satisfied with a vehicle before committing to a purchase. We wish you many memorable miles in your new car! - Bob McLean, General Manager

Warranty work

Excellent service. We’re always happy with service here. Staff are always courteous and helpful. We appreciate them accommodating us since we come from 4 hours away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! It means a lot to us that you are willing to travel so far to visit. Please don't hesitate to let us know if there's anything else we can do for you. - Bob McLean, General Manager

Another amazing experience!!

My service manager Jim continues to impress with his thoughtful analysis and fix action recommendations for my RX350. Everyone at Larry H Miller Lexus are tru professionals and actually care “after the sale”!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a positive review, Scotty! Jim and the team are grateful to have been helpful throughout your service experience. We hope you continue to enjoy your RX350 and will come back to Larry H. Miller Lexus Spokane if there's anything else we can do for you. - Bob McLean, General Manager

EXCELLENT SERVICE!!!

I would highly recommend Larry H Miller Toyota or Lexus dealerships for sales or service. They treat the customer like family if they make a mistake they will fix it

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your positive review, Dean! We're glad you are a part of our Larry H. Miller Lexus Spokane family. If we can be of any more assistance just let us know! - Bob McLean, General Manager

Great experience at Larry Miller

We started looking for a new Lexus RX last year. Irvin Johnson at Larry Miller took all the time we needed that day and followed up periodically with us the last 10 months. We decided to get serious about a new car a couple weeks ago, and wanted to make sure we wanted a Lexus and not a Mercedes, Porsche or Audi. Went to the Mercedes dealer in Spokane, seemed like we were bothering them. The Porsche people didn’t bother to come out to see us....went to Larry Miller Lexus to see Irvin again, got treated like an old friend. We got the deal done, and we are even more impressed with the crew there. Irvin, Scott and Shawn are all top notch, highly recommend them at Larry Miller Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and recommendation! We were happy to welcome you home to Larry. H. Miller Lexus Spokane and are glad we found you a new vehicle to love. If there is anything else that Irvin or the team can do for you, please let us know. Get out there and enjoy the open road! - Bob McLean, General Manager

Routine oil change and maintenance for RX-350 F-Sport

My first visit to this dealership, after moving up here from Texas—and a very much larger dealership down there. Greeted by Asa and he signed me in, in prep for my appointment with Alexus. My service took a little less than 2 hours, and being presented with a perfectly detailed vehicle (inside and out) was a welcomed surprise—thank you, Spokane Lexus Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your freshly detailed RX-350 F-Sport! We're always happy to go the extra miles for our customers. We hope you'll continue to come back and see us at Larry H. Miller Lexus Spokane! - Bob McLean, General Manager

10,000 mile routine maintenance check.

Lexus of Spokane is a great place to have your car serviced. Everyone was extremely friendly and efficient. Will definitely be back. Greatly appreciated, Peter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to read such a positive review! Thank you for choosing Larry H. Miller Lexus Spokane for your service needs. It's easy for our staff to be so friendly simply because we have the best customers. See you next time you need your vehicle serviced! - Bob McLean, General Manager

Great service

Great personalized service. Scott found the exact car I wanted and had it delivered to Spokane in a very short time. Car was in perfect condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's great to hear! We are always happy to find the perfect car for each customer however possible. We wish you many happy miles in your new ride! - Bob McLean, General Manager

Tire rotation

Great customer service. Top notch! Bought a set of tires a year ago. Tire inflation light came on, took vehicle in to have checked out. They checked the inflation, rotated the tires & washed my vehicle, all complimentary!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your awesome review! We are glad you felt taken care of and hope that you come back soon! Let us know if there's anything else Asa or the team can do for you! - Bob McLean, General Manager

Good experience buying a new car

Kevin was great to work with throughout the sale process, the test drive, showing me other models, etc. Scott was very helpful in showing me all the features of the new car, I just wish I could remember all he said, but of course I have the owner’s manuals as reference. :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a positive recommendation! We're glad you got the chance to work with Kevin and Scott, they're awesome. We wish you many happy miles in your new vehicle and if you need anything else, please just let us know. - Bob McLean, General Manager