Reviews
Write a reviewLow pressure
Easy to work with, Good inventory, surprisingly good deal. Second car purchase from this dealership lot in total, both times very honest and willing to accommodate our needs as best they could.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us this nice review. It is our goal to accommodate our customers' needs and I am glad to hear you have been satisfied with our visits. Thank you for your business. Let us know if there is anything else we can do for you. -- Bob McLean, General Manager
Highly recommended for a great purchase experience!
Returning customer - Easy no hassle purchase of a used vehicle listed on their website. Sales and service are always top notch! Thanks for the deal!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the kind words and we're thrilled we could help you find a great deal! Thanks for coming to see us. -Bob McLean, General Manager
Lauding Lexus
The service was personal and professional. Sales consultants were low pressure and very instructive. All questions were answered in a meaningful manner which increased confidence and helped to arrive at a rapid and satisfactory decision. The large selection was beneficial and assisted in a painless and positive experience. Vehicle literally coming off the truck as we were shopping for it. This dealership will be the first and last stop for our next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandy, thank you for sharing your experience with us. We are pleased you were satisfied with your visit and we are happy to hear that our team was personal and professional. Let us know if there's anything we can do for you. —Bob McLean, General Manager
Excellent Service
Mike Bartlett and the entire staff will shoot you straight, treat you as you should be and make your entire car purchase an experience. I would recommend them to anyone. Both my Dad and I have both purchased from them now. A++++
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this positive review about your most recent visit with us. We are pleased to hear that Mike went above and beyond to provide you with a great experience. Thank you for both you and your dad's loyalty. We look forward to working with you again. —Bob McLean, General Manager
2017 GX 460
Scott Petterborg and the Staff at Lexus of Spokane made my buying experience fabulous! They went above and beyond to deliver my new car. I would highly recommend Lexus of Spokane.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this! We are happy to hear about your wonderful experience and will make sure to this along to Scott. We appreciate the recommendation and look forward to working with you again. —Bob McLean, General Manager
Top notch
Can't say enough about the employees at Larry Miller. We were on a road trip far from home. Brake problems. Fixed and on our way in great time. They stayed open on Friday night until we got there. Fixed car, RX 350 Saturday morning. We went on to Yellowstone in a clean fully repaired car. Everyone was excellent. This how service should be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Merilee, we are happy we could provide you with such great service. We have a wonderful team that cares about their customers and we're glad they went above and beyond to ensure your safety and satisfaction. Have a great trip in Yellowstone! -Bob McLean, General Manager
RX 350
The purchase experience was as expected from a high end dealership. No pressure or pushy sales people. My salesman searched for the vehicle I ultimately purchased for a month which was really convenient. I would recommend them for anyone looking at getting into a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback. We work hard on providing a 5-star car buying experience and we're pleased to hear about your wonderful visit. We're happy you were able to find what you wanted and we thank you for your recommendation. Let us know if there's anything else we can do for you. —Bob McLean, General Manager
Great service!
Always the same people, I LOVE the stability of a business. Knowledgeable, personable, great place to buy a car. They even shuttled us to the airport and took care of my car while we were away - great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annette, thank you for taking the time to share your experience with us. We appreciate the kind words and definitely work hard to take care of our customers and employees. Let us know if there's anything else we can do for you. -Bob McLean, General Manager
Service
The best,I have ever dealt with period. I own my 4th lexus I bought one at the dealer 10 years ago for my wife that we still own and they have given service ever since. My new Lesus will be serviced,there for sure my favorite dealer in 55 years,of,auto ownership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Paul. There's nothing we love more than hearing from our most loyal customers. We're glad you have continued to be a Lexus owner and we will make sure you receive the same great service every time you come visit us. -Bob McLean, General manager
Excellent service, wonderful service department!
Every time I come in I have had experienced wonderful service from the service department. I will always come back to Spokane to have my car worked on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your loyalty and will make sure you will always receive the same great service from us. Let us know if there's anything else we can do for you. -Bob McLean, General Manager