Reviews
Write a reviewGreat Service
As always, they did a wonderful job of service to my vehicle. I also enjoy the free lunchen buffets they provide. (just kidding).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ralph, thank you for your review! I am glad that we could provide you with a wonderful service experience. Bob Mclean, General Manager.
Treated us very well!
We leased an RX 350 2 years ago and were very disappointed with the salesman and the overall experience. Since we had a lease, we figured we needed to come back eventually. This time we really had a pleasant experience. We really enjoyed the new facility and everyone was quite friendly and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am glad that we could provide you with a friendly, pleasant and accommodating experience. We are very glad you gave us another chance to earn your business and we look forward to continuing to serve you. Bob Mclean, General Manager.
5k Service
Brought my vehicle in for its first service on a Saturday morning. Only 3000 miles so not really a lot to do. Did need to get a few options changed which was done to my satisfaction. Also, my navigation screen had locked up during a recent trip and I commented on that to the service rep, Asa. He made a note of it and during the service my software was updated to hopefully rectify the problem so it will not happen again. My vehicle was returned in a few hours looking like it was new! Great service, as usual, from a Larry H. Miller dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Martin, thank you for your review! I am glad that we could provide you with great service! We look forward to serving you again. Bob Mclean, General Manager.
Service
The car came out really nice but I noticed that since I was in a Toyota they didn't pay much attention to me it was my first time there no one came out to ask if I needed help I had to go looking where to go.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandra, thank you for your feedback. I am very glad that we could provide your vehicle with great service and I apologize for the fact that you had to go searching for someone to answer your questions. We're always striving to provide our customers with the best experiences and we will take your feedback to the team. Bob Mclean, General Manager.
Owner
Done well, answered questions. Pleasant to deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! I am glad that we could provide you with an informative and pleasant experience. Bob Mclean, General Manager.
Service Appt
Great!!! Friendly! I would refer my grandmother!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your review! I am so happy to hear that you had an excellent service appointment! Bill Brixey, General Manager
Great cars, great people, great service.
This is our second car that we have purchased and had serviced at Larry H. Miller Lexus of Spokane and our son just purchased his first. Everyone at the dealership has been amazingly friendly, courteous and professional. I would highly recommend this dealership to anyone looking to buy a new or used Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback Dale. I am so pleased to hear that your experiences with Lexus of Spokane have been so positive. We look forward to seeing you again! Bob Mclean, General Manager.
Professional and Personal
Everyone approaches at the dealership you in a professional and friendly manner. All of my visits over the past 10 years have been handled efficiently and the service always feels highly personal as opposed to just another appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! I am so happy to hear that you have been treated in a friendly and professional manner. Thank you so much for your business. Bob Mclean, General Manager.
Excellent Service
I am not only 100% satisfied with the service I received at Larry H. Miller Lexus, I feel as though the associates there were professionals at the top of their game and that they became my friends too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with a friendly and professional experience! We look forward to serving you again. Bob Mclean, General Manager.
Purchase Preowned Lexus
Excellent in all aspects of the transaction.Scott the salesperson was my X Factor and he definitly came thru as promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your review, James! I am so pleased to hear that you were happy with Scott. I will make sure to pass along your kind review to him. Bob Mclean, General Manager.