Reviews
Write a review2015 Lexus GX460
Best experience I've ever had purchasing a car from a dealership. My salesman was very knowledgeable, accommodating and patient. The dealership was comfortable and clean; everyone there was very pleasant and helpful. Best of all - no pressure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Erin, thank you for your review! I am glad that we could provide you with the best experience. Bob McLean, General Manager.
Monica Batts
I was completely satisfied by the whole process. I wasn't expecting to drive off with a new car that day, I was expecting them to tell me to come back another day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Monica, thank you for your review! I am glad that we could provide with a completely satisfied experience. Bob McLean, General Manager.
Mister
Chris Biggs di a great job. He was professional and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig, thank you for your review! I am glad that we could provide you with a professional and knowledgeable experience. Bob McLean, General Manager.
Lexus of Spokane
Phenomenal customer service. Went far above and beyond expectations on taking care of us. Very impressed with this dealership and would highly recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian, thank you for your review! I am glad that we could provide you with phenomenal customer service! Bob McLean, General Manager.
Service at my Lexus dealership
The gave me a fair quote, got me in quickly, and got the repairs done below the quote. After 10 years with two cars, I keep coming back because of their good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ralph, thank you for your review! I am glad that we could provide you with a fair quote and efficient service. We look forward to serving you again. Bob Mclean, General Manager.
Maintenance Supervisor
This is an excellent dealership. The staff is very professional. The facility is clean and comfortable...waiting for service work is not an unpleasant task. Cookies, coffee, etc. all makes it a bit more enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas, thank you for your review! I am glad that we could provide you with an excellent and enjoyable experience! Bob McLean, General Manager.
Amazing
We had a recall on a part, they sent a driver with a 2015 loaner and took my 2008 back to Spokane and fixed it and drove it back to me. Unbelievable! This service really resold me on the Lexus brand.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with an amazing experience. Bob Mclean, General Manager
2011 Toyota Carolla
Colter and D.j were the best. They worked hard to get us in the car we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, thank you for your review! I am glad that e could provide you with a great experience and the car you wanted. Bob McLean, General Manager.
Dependable service and airport shuttle service
Perform requested work and provided shuttle to airport and car gets washed! Nice friendly, competent staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! I am glad that we could provide you with a friendly and helpful experience. Bob Mclean, General Manager
Ken Muller
Excellent customer service from Service Dept! Tim and Asis are top notch service coordinators and have always gone above and beyond to help me out with both of my RX 350's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kenneth, thank you for your review! I am glad that we could provide you with top notch service! Bob McLean, General Manager.