Reviews
Write a reviewHaideh N Lightfoot Ph. D
Excellent work and service as always. It makes me want to have a Lexis. Always!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Haideh, thank you for your review! I am glad that we could provide you with excellent work and service. Bob McLean, General Manager.
If You Want a Lexus, Buy Here!
We are so happy with our experience, Thank you to the professional and friendly staff. If you want a Lexus, buy it here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, thank you for your review! I am very happy that we could provide you with an happy, professional and friendly experience. Bob McLean, General Manager.
Lexus of Spokane is Top Notch
John was a top notch guy. He made the whole experience a pleasure. I would recommend your deership and John to all my friendd.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, thank you for your review! I am glad that John could make your experience here a pleasure. Let us know how we can serve you again! Bob McLean, General Manager.
Mr. Richard Waite
This is a wonderful dealership. They go up and beyond what I would expect. They are truly customer service oriented.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, thank you for your review! I am very glad that we could provide you with a wonderful experience here. We look forward to serving you again. Bob McLean, General Manager.
Excellent service
Truly outstanding servicing and attention to customer needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thank you for your review! I am glad that we could make your experience here excellent. Bob McLean, General Manager
As always - outstanding!
Buying a Lexus from Larry H. Miller Lexus of Spokane was one of the best decisions we have ever made!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, thank you for your review! I am glad that we could provide you with such an outstanding experience! Bob McLean, General Manager.
Great cooperation
Brought my new vehicle in for installation of a clear bra and had mentioned previously that I was interested in getting an engine block heater installed at some time in the near future. A few hours after dropping my vehicle off I received a phone call from my service advisor letting me know that they could also install the engine block heater while they had the car. It saved me having to leave my vehicle on another day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with an informative service visit. Bob Mclean, General Manager
Purchase of a new Lexus
Scott could not have been more helpful! Between David Short (Toyota), Scott and finance personnel the entire transaction was smooth and complete. I give both Scott and David 5 stars for helping make this a superior experience. Scott made sure that I was familiar with the vehicle before driving off the lot and we made an appointment for the following week to "check in" and see how things were going. He offered me his card and asked that I call if I had any questions. During the process he was always easy to talk with and answered questions with professionalism and expertise. I was totally pleased with the entire process. My experience included working with David ShortToyota, in the trade of my prior vehicle prior to the purchase of the Lexus. He handled the numbers, answered questions and was extremely helpful in my decision making process. Between David and Scott, the decision to purchase was an easy one. Both were created the best experience I have ever had purchasing a vehicle. Karin Short
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karin, thank you for your review! I am so glad that we could provide you with your best vehicle purchasing experience! Bob McLean, General Manager.
Mike Thompson
Great customer service. I was very impressed on how clean the car was after they had serviced and washed our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, thank you for your review! I am glad that we could provide you with great customer service! We look forward to serving you again. Bob McLean, General Manager.
Consistently excellent
I've had my Lexus serviced at thus dealership exclusively since I've owned the vehicle.. 165,000 miles. I wish it would wear out so I coukd buy another. I would buy from them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Karen! Thank you for the review and for being such a great customer. We look forward to being your dealership for service for the next 165,000 miles, and we'll see you on your next visit.