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Southfork Chrysler Dodge Jeep Ram

(1,881 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 435-8957 (888) 435-8957
Used (888) 436-0185 (888) 436-0185
Service (888) 436-4062 (888) 436-4062

Reviews

(1,881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southfork Chrysler Dodge Jeep Ram from DealerRater.

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My wife and I visited this dealership September 2021 and...

My wife and I visited this dealership September 2021 and the service was horrible SOUTHFORK DODGE violated my wife consumer rights in every way. We paid our money which was not allowed by law and signed the contract and left with our vehicle to be bombarded and harassed 2 days later and have our car stolen from the job by an unauthorized third party. I will never buy a car from this lot ever or I wouldn't recommend anyone to purchase a vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

You purchased a car and signed that you agreed to provide insurance. You refused to provide insurance after several request. Without insurance the bank will not fund the contract. We asked to have the car returned or the insurance and were refused again. We had no other option but to recover our merchandise. We even offered to give you a full refund of your deopsit if you returned the key which means we have to eat the recovery cost. This review is completely and utterly laughable.

Done right. Done quickly.

Fred was great. In and out very quickly. Everything was ready to go. Best truck purchase I have ever experienced. Definitely will use him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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El señor Gambino es un excelente agente en esta hermosa...

El señor Gambino es un excelente agente en esta hermosa agencia de autos. Todo el grupo tienen excelente información para brindar a los clientes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

He immediately greeted me when I walked in and wasted no...

He immediately greeted me when I walked in and wasted no time in helping me pick out exactly what I wanted. He answered all of my questions and made the whole process painless. He had a great energy and helped me leave with my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was excellent! Everyone who attended my husband...

Service was excellent! Everyone who attended my husband and I where very friendly and had great hospitality. We are very grateful and will most definitely tell all are our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

clean/neat facilty & all the staff is very friendly! plus...

clean/neat facilty & all the staff is very friendly! plus they have free beverages along with private desk areas if u need to work remotely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very impressed with the knowledge this young man...

I was very impressed with the knowledge this young man has and he was excited to tell me all about the vehicle that I knew nothing about. I brought it for my husband and he didn’t have a problem going over it again with my husband once I presented to him as a gift . Will most definitely refer business to you guys because of Moody and Deadpool awesome guys to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

This process was extremely pleasant!!!!

Consumer response

Everyone was extraordinarily Nice and professional.

I was looking for a newer truck Deadpool take care me. If...

I was looking for a newer truck Deadpool take care me. If you looking for a vehicle contact Deadpool @ Southfork Chrysler Dodge Jeep Ran...❤ Good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professionalism was the Theme.

They did an Excellent job! They were absolutely wonderful. The process was flawless. Everyone was extremely accommodating. James Marion was the epitome of customer care and satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Service Rep!! Was Awesome!!! She took care of all my...

My Service Rep!! Was Awesome!!! She took care of all my concerns and services for my 2019 Jeep Grand Cherokee!!! Excellent Customer Service! Job well done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.