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EchoPark Automotive St. Louis

(226 reviews)
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
(636) 389-8814 (636) 389-8814

Reviews

(226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive St. Louis from DealerRater.

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Super happy with our experience with Hunter at Echo

Super happy with our experience with Hunter at Echo Automotive. Not only was he extremely patient while we test drove 15+ different cars, he was also very well informed about each and every car we drove and we felt like we were buying a car from a friend, not a dealer. Thank you for your amazing customer service—will definitely be back in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brian Fiddleman exceeded my expectations.

Brian Fiddleman exceeded my expectations. In all of my years of doing business, this was the most outstanding experience. Go work with Brian for an incredible efficient car buying process. Thank you Brian and EchoPark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Celest was polite, easy to work with, and made the entire

Celest was polite, easy to work with, and made the entire experience, quick and painless. Would definitely recommend him to anyone looking for a seamless car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Celest was a fantastic salesman who was patient and very

Celest was a fantastic salesman who was patient and very explanatory. He stayed late both nights we were up here to make sure we got the car that best suited us. If I had to do it all over again I would choose Echo Park and work with Celest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the best car buying experience I’ve ever had.

This was the best car buying experience I’ve ever had. I was greeted, presented the options that I was looking for and not pressured into making my decision quickly. Elijah was great and patient. He allowed me to test as many vehicles as possible to get the right one for me. Everyone was very friendly and courteous. Job well done!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Worst car buying experience ever, no after the sale

Worst car buying experience ever, no after the sale support, wont even respond to messages, return calls etc. Still have not gotten my plates, title, or fininance paperwork and its been a month. Awful go somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Highly recommend for an efficient and easy way to sell

Highly recommend for an efficient and easy way to sell your car. Brian was professional, straight forward and transparent. He went above and beyond in making sure we were comfortable and happy with the process. The offer for the car was more than far and above trade in value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We strive to provide an efficient and transparent process for selling your car. We're thrilled to hear that Brian went above and beyond to ensure your satisfaction. Our goal is always to offer top value for your vehicle. We appreciate your recommendation!

Elijah was excellent, very personable and helpful!

Elijah was excellent, very personable and helpful! He made the process seamless and stress free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jonathan Kinum was my sales specialist and was very

Jonathan Kinum was my sales specialist and was very personable, patient, and customer-centered. Other staff experiences I had were considerate, such as with financing specialists, who kindly answered questions I had without making me feel dumb. This was my first experience buying a car and it was great! I had no issues and the process from start to finish was 2 hours long, not all day. I appreciate Jon for staying later than usual to help me with my sale experience! Echo Park is definitely different from other dealers. I love how they have a clean facility and that they are warranty-centered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jonathan Kinum was my sales specialist and was very

Jonathan Kinum was my sales specialist and was very personable, patient, and customer-centered. Other staff experiences I had were considerate, such as with financing specialists, who kindly answered questions I had without making me feel dumb. This was my first experience buying a car and it was great! I had no issues and the process from start to finish was 2 hours long, not all day. I appreciate Jon for staying later than usual to help me with my sale experience! Echo Park is definitely different from other dealers. I love how they have a clean facility and that they are warranty-centered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your incredible review! We are thrilled to hear about your positive experience with our team and are so glad that Jonathan and the rest of our staff were able to provide you with excellent service. Our goal is to make the car buying process as smooth and efficient as possible, and we are happy to know that we were able to do so for you. Thank you for choosing Echo Park and we hope to see you again in the future!