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EchoPark Automotive St. Louis

(226 reviews)
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
(636) 389-8814 (636) 389-8814

Reviews

(226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive St. Louis from DealerRater.

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Tried a couple of times to talk with the finance

Tried a couple of times to talk with the finance department. Still waiting. I live 8 hours away and it’s not convenient to walk in. Seriously interested in a vehicle at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for bringing this to our attention. We apologize for any delays you have experienced with our finance department. We understand the inconvenience of distance and will do our best to resolve this promptly. We appreciate your interest in our vehicles and look forward to helping you with your purchase.

Awesome experience.

Awesome experience. Very efficient and helpful. I had a great salesman and finance manager working with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional guidance.

Professional guidance. Patiently explaining everything I have asked. Really a good and fast experience. Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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A great working environment and culture up here at echo

A great working environment and culture up here at echo park. All of the workers here are very nice and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast easy experience.

Fast easy experience. Actually cared that we were there unlike some other dealerships around the area. This was a car for my wife and I was still treated like I was buying the car. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are thrilled to hear that you had a positive experience with our customer service. We appreciate your business and hope to see you again in the future!

Easy to find a car I liked on the website, easy to make

Easy to find a car I liked on the website, easy to make an appointment, and Brian was a pleasure to work with. The process was much easier than typical dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Brian at our location! We pride ourselves on providing exceptional customer service and we are thrilled to hear he went above and beyond to help you find the perfect vehicle. We will definitely pass along your kind words and recognition to Brian. Thank you for choosing us! #excellentcustomerservice #aboveandbeyond

Come see Jonathan.

Come see Jonathan. Informative without any pushing for sales. Cars advertised were available. Easy paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Jonathan at our location! We pride ourselves on providing exceptional customer service and we are thrilled to hear he went above and beyond to help you find the perfect vehicle. We will definitely pass along your kind words and recognition to Jonathan. Thank you for choosing us! #excellentcustomerservice #aboveandbeyond

I love this dealership as soon as I walked in I felt like

I love this dealership as soon as I walked in I felt like I was accepted and most of all a lot of dealerships were trying to give me 700 dollar payments this dealership worked magic and got it lower I will be refinancing and getting more cars from here thank you echo stay blessed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We pride ourselves on providing exceptional customer service and we are thrilled to hear we went above and beyond to help you find the perfect vehicle. We will definitely pass along your kind words and recognition. Thank you for choosing us! #excellentcustomerservice #aboveandbeyond

Brian was an excellent salesman with no pressure.

Brian was an excellent salesman with no pressure. He just went through the different levels to make sure we were comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words! We are thrilled to hear that Brian provided you with a positive and pressure-free experience. Our team takes pride in ensuring our customers are comfortable and well-informed. We look forward to serving you again in the future!

Echo Park is a Great dealership.

Echo Park is a Great dealership. Great atmosphere, kind staff, and amazingly priced vehicles. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are thrilled to hear that you had a great experience! We pride ourselves on having knowledgeable and easy to work with team members. We look forward to working with you again in the future!

Dealer response

Thank you for sharing your experience with us! We pride ourselves on providing exceptional customer service and we are thrilled to hear we went above and beyond to help you find the perfect vehicle. We will definitely pass along your kind words and recognition. Thank you for choosing us! #excellentcustomerservice #aboveandbeyond