Reviews
I was helped by Koran and even though I didn't purchase a
I was helped by Koran and even though I didn't purchase a vehicle he was polite, charming and very helpful. I would def buy here once i get my tax refund
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
DJ Nsayne, we're so happy you got to find your perfect vehicle thanks to Koran! Not only that, but he did his job well enough that we're sure he's given all his guests great experiences.
Bought a mustang, Hunter and Koran made the process
Bought a mustang, Hunter and Koran made the process amazing!! It was super quick with an amazing rate with no need to haggle or anything!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words! We're so glad Hunter and Koran provided an exceptional car buying experience for you. At our dealership, we strive to make things easy and stress-free for our customers. Enjoy your new Mustang! ��� #HappyCustomer #EffortlessProcess
Reached out through email and received quick and accurate
Reached out through email and received quick and accurate response. Awesome experience, thank you to the EchoPark team for assisting!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
"Thank you for choosing EchoPark! We're thrilled to hear you had an awesome experience with our team. We're always here to provide quick and accurate responses to our customers. See you again soon!" #CustomerSatisfaction #ExcellentService
Great inventory, friendly staff!
Great inventory, friendly staff! Cleanest bathrooms I've ever seen in a dealership! It's like walking into an apple store! Joe at the front is fantastic!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We take great pride in our inventory, staff, and facilities. We're glad you had a positive experience with Joe and we hope to see you again soon! ������ #customerappreciation #5starservice
We had a great experience working with Elijah.
We had a great experience working with Elijah. He was very knowledgeable and great to work with!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are thrilled to hear that you had a great experience with Elijah. We pride ourselves on having knowledgeable and easy to work with team members. We look forward to working with you again in the future!
Thank you for sharing your experience with Eli at our location! We pride ourselves on providing exceptional customer service and we are thrilled to hear he went above and beyond to help you find the perfect vehicle. We will definitely pass along your kind words and recognition to Eli. Thank you for choosing us! #excellentcustomerservice #aboveandbeyond
This was hands down the best and easiest car purchase
This was hands down the best and easiest car purchase ever!!! After being racked over the coals and Losing 4 cars from being sold out from under me! I walked in and bam! What do you need and how can I make it happen the easiest way!!!! Love this place! And my guy was Brian Fiddleman ! Cannot give him more xxxxxxas being a true professional and zero stress guy!!!! Loved it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and choosing our dealership for your car purchase! We are thrilled to hear that our team, especially Brian Fiddleman, made your experience stress-free and enjoyable. We strive to provide the best service possible, and we are grateful for your feedback. Happy driving!
Had to buy a truck passing through town when ours broke
Had to buy a truck passing through town when ours broke down. Hunter at Echo Park in St.Louis was great to work with and we were able to get back on the road same day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Hunter at our location! We pride ourselves on providing exceptional customer service and we are thrilled to hear he went above and beyond to help you find the perfect vehicle. We will definitely pass along your kind words and recognition to Hunter. Thank you for choosing us! #excellentcustomerservice #aboveandbeyond
i looked at theirs cars online and asked them to send me
i looked at theirs cars online and asked them to send me an email to give me out the door price . after about three days someone called me and wanted all kinds of info about me . am i going to finance ? how much down payment i am going to have. i said dont worry about financing i can pay cash. Than i get a quote and vehicle was listed for $27289 and out the door price over $35000 . i understand some charges but they want $565 for doc fees $699 for appearance protection. $499 for theft protection. i think they advertise low price to get people in the door and try to sell these rediculous extended coverage and bogus appreance package. i say buyers Beware . dont fall for these bogus add ons.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us. We apologize for any confusion and frustration caused by the additional fees. Our goal is to provide transparent pricing and we appreciate your feedback. We will review our policies to ensure they align with our commitment to serving our customers with honesty and integrity. Thank you for bringing this to our attention.
I bought a car this past week from Echo Park and couldn't
I bought a car this past week from Echo Park and couldn't have been more pleased. Brian Fiddleman was the sales person that provided assistance and he was outstanding and I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Brian at our location! We pride ourselves on providing exceptional customer service and we are thrilled to hear he went above and beyond to help you find the perfect vehicle. We will definitely pass along your kind words and recognition to Brian. Thank you for choosing us! #excellentcustomerservice #aboveandbeyond
Alex was excellent and very helpful.
Alex was excellent and very helpful. Had a great experience until it came time to price quoting. They refused to sell the car without the "optional" protection plans that I didn't want and which increased the monthly payment by $100. I didn't want it and couldn't pay that. The manager came and tried to convince it was worth it and did some mansplaining. Soured my experience and wouldn't recommend going there.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We're glad to hear that Alex provided excellent service, but we apologize for any inconvenience with our pricing options. We strive to provide transparent and fair pricing for our customers. We will address this issue with our team to ensure a better experience in the future.