Reviews
Very professional folkS to work with. Tim and Mario keep...
Very professional folkS to work with. Tim and Mario keep us informed on the arrival Of our Telluride. All paper work was ready when we arrived for a fast and easy process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us such a great review! The team at Carriage Kia is thrilled to know we exceeded your expectations and wonderful to hear that your most recent visit with us is deserving of your 5-stars.
Professional. The waiting room was clean and well...
Professional. The waiting room was clean and well designed for social distancing. While waiting saw maintenance cleaning common areas and door handles. All business was provided well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us, Allois! We work hard to make sure our guests have a safe and positive experience, so we are glad to read your review. We will share your comments with our team and we look forward to working with you again down the road.
It was hot and we were tired and we came in with 5 kids...
It was hot and we were tired and we came in with 5 kids but Mario the salesman was great. They were friendly and quick. They answered all my questions! #LoveMyNewRide
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia. We wish you safe travels and look forward to seeing you again soon!
Very helpful new car purchase
Associates clearly took the time to learn what I was looking for and, though not in current inventory, took the time to review scheduled incoming vehicles. They had one coming within a couple of weeks that had every thing I needed and wanted and I was able to put a deposit on it to hole the vehicle when it came in,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us such a great review! The team here at Carriage Kia is thrilled to know we exceeded your expectations and it's wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to working with you again soon, take care!
Everyone is very friendly and courteous. Service is...
Everyone is very friendly and courteous. Service is great!! We bought our first Kia from Gainesville and had great service and enjoyed our Kia very much! Our overall experience has been 5 stars!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Carriage Kia! Thank you again for your review and we hope to see you again soon.
After KIA Korea finally got the repair part to KIA of...
After KIA Korea finally got the repair part to KIA of Gainesville, they were able to schedule my service installation quickly. They got me in and out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are happy to know that you had a good service experience with us and that we provided great customer service! We truly value your business and kind words, take care!
Very bad experience this time. The service associate was...
Very bad experience this time. The service associate was very rude to my daughter and even pounded his fist on the counter. Car not fixed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very professional and great follow up. Work was completed...
Very professional and great follow up. Work was completed as promised..Notification that parts were now available, appointment was promptly Scheduled at my best time..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!
They review with you on what is recommended without be...
They review with you on what is recommended without be pushing and trying to sell unneeded services. I was also on my way before the allotted time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tricia, thank you for taking the time to share kind words regarding your experience with us at Carriage Kia. We appreciate your endorsement and look forward to serving you again next time! Best wishes!
Very professional Alex kept me informed about my car and...
Very professional Alex kept me informed about my car and was true to his word. I was able to pick up my car in record time. I would recommend this dealership out of all of the ones I have used.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback, Fannie! We are happy to know that you have had good service experiences with us and with the help of Alex who provided you great customer service! We truly value your business and kind words, take care!