Reviews
Carriage Kia was friendly from the start, never pushy,...
Carriage Kia was friendly from the start, never pushy, and allowed us to look at any and all vehicles that we requested. The salesman provided answers to our questions and worked hard to get us a price and payment that met our needs. My husband and I were made to feel as though we were the only customers there!!! It was a great experience. The staff at Carriage has followed up with us and be very helpful! I would recommend them to all my friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this positive review. We strive to provide our customers with exemplary service, and it is so wonderful to hear that you feel we are doing our jobs well. We look forward to working with you again so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
Easy to get a convenient, quick appointment. The entire...
Easy to get a convenient, quick appointment. The entire staff, both sales and service, is friendly and committed to satisfying the customer. Dealership has a relaxed atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to write this review. We strive to provide all of our customers with exceptional customer service, and we are so happy to hear you feel we've done our jobs well. We look forward to working with you again in the future, so don't forget to find us on Facebook and Twitter for exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
This is my second purchase from Carriage Kia, the first...
This is my second purchase from Carriage Kia, the first went so well I decided that I would give them a second chance and as long as I get service like that I will continue to use them and refer others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Oil change and tire. Quick and nice. I randomly chose a...
Oil change and tire. Quick and nice. I randomly chose a person. I don't know the guys name but he's always in service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this short and sweet review with us. We believe that having a strong service department is crucial to our dealership's success, and we are so happy to hear that you feel we've done our jobs well. Don't forget to check us out on Facebook and Twitter for exclusive monthly service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
I received excellent service when I went to Carriage Kia....
I received excellent service when I went to Carriage Kia. Josh did a great job at explaining all the features the car entailed. He was able to answer all of my many questions. Josh even followed up with me a couple weeks later and made sure I was enjoying my new car. I left the dealership very pleased with my new car. I love my Optima and recommend it to all of my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this awesome review. We pride ourselves on providing all of customers with a uniquely personable dealership experience, and we are so happy to hear that came across. Josh is a valued member of the Carriage Kia team, and he will be so happy to hear your kind words. If you haven't already, check us out on Facebook and Twitter for the latest service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
My experience with Carriage Kia was great! My husband and...
My experience with Carriage Kia was great! My husband and I stopped on the way for a weekend get away just for me to get the feel of a car. My salesman, Dustin Seagraves, was not pushy, he was very knowledgeable about the car and asked what I was looking for. He was also very understanding about being in a hurry and was very quick to get things in orer. The financing was also very good, Carriage Kia worked with me to get the payment I was looking for. The car and dealer was beyond my expectations. We ended up buying the car that day and driving it on our trip.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review! Dustin is an asset to our sales team, and we are so happy to hear that he had the opportunity to work with you. He will be so happy to hear your kind words. Congratulations on your new vehicle, and be sure to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
We were met on the outside of the building and welcomed...
We were met on the outside of the building and welcomed immediately.Mike offered to drive us arround to look at the cars we were interested in. We test drove one, all the while Mike was telling us the features on the car. He was very informed, and answered all questions. The sales manager came by to talk to us, and the deal was finished in a timely manner. We were pleased with the way the deal was closed and it did not take our entire day to close the deal! We were offered coffee, popcorn and water while we were there. It was certainly a good experience for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this awesome review. We feel that customer service is of the utmost importance at Carriage Kia, and we are so happy to hear that you enjoyed your experience with us. Congratulations on your new vehicle, and we look forward to working with you again in the future. Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
My experience with buying a 2012 Kia Optima at Carriage...
My experience with buying a 2012 Kia Optima at Carriage Kia was a very pleasant one. The people there were very friendly, helpful, respectful, and I feel like I got a great deal on the car. I love my new Optima and the dealership has been great about following up with me to make sure everything is going well. I highly recommend Carriage Kia to anyone in the market for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for reaching out to us with this review. We strive to provide all of our customers with exemplary customer service, and we are so happy to hear that we were able to provide you with just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
I am always pleased to do business with Kia at Browns...
I am always pleased to do business with Kia at Browns Bridge. I was running late and they still got me out early! I also am thankful for the wi-fi and clean enviroment. Yay Kia! Thanks, Megan Thoroman Realtor Keller Williams Lanier Partners
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are so pleased to hear that we provided you with the level and quality of service you deserved, and we hope to work with you again soon in the future! Be sure to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
Went to have my Kia serviced. Everything was great. ...
Went to have my Kia serviced. Everything was great. Everyone in the Service Department was friendly. Car was ready when they said. Will be back with my other Kia when it is due for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this short and sweet review. We feel it is of the utmost importance for us to have a comfortable and efficient service department, and it is wonderful that your experience reflects our standards. Don't forget to find us on Facebook and Twitter for exclusive monthly service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com