Reviews
These Guys are great and made everything smooth and...
These Guys are great and made everything smooth and simple. These Guys even delivered my car to my house which is the best ever!! Out of my many years of buying new cars no dealership has ever done that for me. Carriage Mitsubishi and its team are the best ever...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this awesome review! We are so happy to hear that you so enjoyed your experience with us, and that Paul was able to give you the quality of service that you deserve. We hope to work with you again in the future, so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com
People at dealership were very friendly and tried to get...
People at dealership were very friendly and tried to get me the best deal possible. Everything went smoothly and I felt they were very honest. I was in a real hurry and they were very accommodating of my schedule. Never purchased a vehicle as easily as I did here.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review! We know how stressful it can be to purchase a new vehicle, and it is just great to hear that we provided you with your easiest vehicle purchasing experience yet! We hope to see you again in the future, so don't forget to check us out on Facebook and Twitter for the latest industry news and upcoming specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com
Very friendly and quick service. My longest wait has...
Very friendly and quick service. My longest wait has been 45 mins. and I consider this a short time. They recommend appts. but I called when I was on my way and they worked me in for an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this awesome review. We are so happy to hear that we were able to get your vehicle serviced efficiently and effectively. We hope to work with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials to use during your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com
I have rated "great" for all the criteria...
I have rated "great" for all the criteria because the customer service took me in without having an appointment, and she was also friendly. Quality of the work must be good because they didn't take too long or too short of a time to change my oil. The overall experience was great because it was done in a tolerable time and treat the customers in a friendly manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this wonderful review! We strive to provide all of our customers with a uniquely personable customer service experience, and it is so wonderful to hear that we were able to give you just that. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com
N/a Service was great. Everyone was friendly and...
N/a Service was great. Everyone was friendly and professional. The facility was very clean. The courtesy car wash was a bonus. I like the atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this short and sweet review. We strive to provide all of our customers with superior customer service, and we are so happy to hear that we were able to give you just that. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com
I had different experiences in the past, this is the...
I had different experiences in the past, this is the first time I feel very satisfied. I found the car I need, very good price and best conditions of credit. Thanks Carriage-Mitsubishi team for taking good good care. i
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We feel it is very important to treat our customers with the utmost respect, and we are so happy we were able to provide you with the service you deserve. We look forward to working with you again, so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
I was recently the victim of a vehicle fire and my jeep...
I was recently the victim of a vehicle fire and my jeep was a total loss, that also caught my house on fire. Being homeless and vehicle less I needed a car in a hurry. I looked into 3 dealerships and was immediately put at ease by Kevin Craft at Carriage Mitsubishi he was patient with me and my situation and was able to get me into the vehicle I wanted. Josh did a great job explaining the vehicles features. My experience was over all very positive and put me at ease when so much in life was not. I will do business with them in the future, and I have already recommended them to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Let us begin by stating how sorry we are for your losses. Our thoughts are with you. Thank you so much for taking the time to write this wonderful review. Kevin is an asset to the Carriage Mitsubishi team, and we are so happy to hear that he was able to find you a vehicle that suits your needs. We look forward to working with you in the future, so if you haven't already, check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
looking for a new car on the net for my daughter, she...
looking for a new car on the net for my daughter, she then found a car that she liked and at a good price within her payment plain. we sat down with lamar to talk about this car.The car we were told was sold that day, but wanted to know if he could find a car with about the same payments that she was looking at,would we still buy a new car from him. lamar worked with my daughter and me and we drove home in a new mitsubishi that night.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review. We know how stressful it can be to purchase a new car, especially if it's your first, and we are so happy to hear that we were able to alleviate some of that stress for you. Congratulations to you and your daughter on your vehicle purchase, and we look forward to working with you both again in the future. Check us out on Facebook and Twitter for industry news and exclusive specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
I went to Carriage Mitsubishi based on an internet...
I went to Carriage Mitsubishi based on an internet referral. I was looking for a specific make and model, and the dealership did a great job making the deal work. They did not waste my time; I arrived at the dealership at 10:15 and was driving my new car off their lot at 1:15. Three hours start to finish including getting the agreement, doing all the paperwork, having the car detailed and filled up, and having their delivery person go over features with me. Totally painless and I appreciate the fact that they respect the customer's time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this positive review. We believe in providing all of our customers with informative, expedient, and excellent service so it is wonderful to hear that you so enjoyed your experience with us. We look forward to working with you again in the future so be sure to check us out on Facebook and Twitter for industry news and exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
The entire Carriage Team was a pleasure to deal with! I...
The entire Carriage Team was a pleasure to deal with! I have already reccomended your dealership to my friends! Thank you for a great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate this short and sweet review. We aim to provide each and every one of our customers with excellent service, and we are happy to hear we have met our goals! If you haven't already, check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com