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Jim Shorkey Gainesville Mitsubishi

(210 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I visited Carraige Mitsubishi as a result of an as I saw...

I visited Carraige Mitsubishi as a result of an as I saw online. I was really at the end of my patience rope constantly pouring money into my old vehicle. I called Tank Bostick and he acknowledged my call with dignity and asked me to please come by, which I did. Upon arriving at the dealership, Tank met me outside and opened my car door (which was impressive), escorted me inside and introduced me to Lamar, and the rest was a really fun and engaging day. I was probably a challenge for Lemar and he did not waiver. He tried to the nth to do what was within their power to see I got the best vehicle in my budget. After sorting through many we finally came to a good solid deal and went with it.The Delivery Team sent me off with a fair understanding of the options on my vehicle, a full tank of fuel and all the attention one would want. These people are great and I highly recommend them, especially if you have budget restrains you must live by. The entire Carraige Team were respectful, insightful, and went above and beyond to deliver my new 2011 vehicle. I was not expecting to leave there with a late model vehicle...but did!! I will return there to seek my next vehicle....see ya soon Lamar and Tank!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for writing this great review. Tank and Lamar are both assets to the Carriage Mitsubishi team, and they will be so happy to hear your kind words. We know that buying a car can be a struggle especially when working with budget restrictions, so we're thrilled we could provide you with a car that you liked within your budget. We look forward to working with you again, so be sure to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

Tank is a top-notch salesman, a true people person, and...

Tank is a top-notch salesman, a true people person, and an asset to your dealiership. From the onset of his working with us, and through the entire decision-making and sales process, it was a pleasure working with him. Tank worked hard with regard to giving us a great deal on the new Outlander. As soon as he saw my husband pull into the dealership parking lot, he would come right outside and greet him. That is a personal touch that we don't recall ever experiencing with any other dealer over the years! Everyone we came in contact with at Carriage was very pleasant, knowledgeable and eager to assist. I would highly recommend Carriage Mitsubishi to friends and family. Thank you, for everything. Cindy Singer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you reaching out to us to share your experience. We could not agree with you more about Tank, and he will be so happy to hear all of your positive feedback. Congratulations on your new Outlander, and we look forward to working with you again in the future. Find us on Facebook and Twitter to get updates on service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

Everyone at Carriage Mitsubishi was wonderful. They were...

Everyone at Carriage Mitsubishi was wonderful. They were able to get a new blue Evolution for my son, at a very reasonable price. They gave me a good value on my trade in. I would highly recommend them to anyone wanting a new Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. Customer service and fair pricing are top priorities for us, so we're happy to hear we were able to get you the car you were looking for. We look forward to working with you again in the future. Don't forget to find us on Facebook and Twitter for information about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

I would recommend Carriage Mitsubishi to my friends and...

I would recommend Carriage Mitsubishi to my friends and family. The sales team was amazing. They worked hard to find me financing and a car that I am very please with. Josh was in charge of showing me all of the cars functions, answering questions about the vehicle and special feature setup. He did an amazing job. I was very pleased with Josh. He was very professional. He made follow up phone calls to make sure I understood how everything works, to ask if I was please with my purchase and to make sure that I was happy with the service that he provided. Over all, It was a wonderful experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this positive review. Josh is a great member of our team, and we are so happy to hear you had the opportunity to work with him. We believe it is very important for our customers to feel informed and comfortable with their new vehicle before taking it off the lot, and it is nice to know that we were able to help you out with that. Follow us on Facebook and Twitter to learn about upcoming specials and service deals! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

So for I have been pleased with the purchase we made. I...

So for I have been pleased with the purchase we made. I will be very pleased when we get the final financing done in the next three months.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We appreciate you writing this short and sweet review. We are happy to hear you are pleased with your purchase, and we look forward to working with you again! Don't forget to follow us on Facebook and Twitter for service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

Me and my family had looked at Mitsubishi dealerships...

Me and my family had looked at Mitsubishi dealerships from around Georgia and we visited Carriage because of their great quote. The service was overwhelmingly pleasant as soon as we talked in the door. We had visited other Mitsubishi places in Atlanta, which made us appreciate the good service and friendly atmosphere. I would recommend Carriage Mitsubishi to anyone who wants to buy a new or used car at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your positive experience with us. We are so happy to hear that you were pleased with our customer service, as we believe it is one of the most important components of our dealership. We look forward to working with you again in the future! Don't forget to follow us on Facebook and Twitter for service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

Great dealership to work with! They didn't have the model...

Great dealership to work with! They didn't have the model and color I wanted in stock but they found it and actually had it delivered to my home. This is our third Mitsubishi purchase and by far the best experience to date. The service and price were both excellent. We live in South Carolina which is quite a distance from their location but they had the vehicle delivered to our home and picked up our trade in. This is the first time I have bought a car "sight unseen" but was not disappointed in the least. Everything was exactly as I wanted, there were none of the usual surprises/hidden costs that I've come to expect out of dealers these days. Paul even found us excellent finance rates so we could take advantage of the cash back to apply to the price of the car. We'll be buying our next car from them! Thanks Paul, Lamar and all the support staff. You have been wonderful to work with (can't believe I'm saying that about a dealership!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for this awesome review! Buying a car can definitely be a stressful experience so we are happy to hear we were able to alleviate some of that stress for you. Paul and Lamar are both assets to our team, and we're sure they will be happy to hear your positive feedback. We look forward to working with you in the future. Don't forget to follow us on Facebook and Twitter for service specials and upcoming promotions. Stephanie Kroll - Customer Relations Manager Office Phone 678-717-0338 Stephanie.Kroll@carriageautogroup.com

They worked with us to get the price we were happy with...

They worked with us to get the price we were happy with and the car that we wanted to buy. They were also wery friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you so much for writing this short and sweet review. We strive to provide excellent and efficient customer service, and we are happy to hear that we have met your standards. We look forward to working with you in the future! Don't forget to follow us on Facebook and Twitter for service specials and deals. Stephanie Kroll - Customer Relations Manager Office Phone 678-717-0338 Stephanie.Kroll@carriageautogroup.com

I had a great experience with this dealer when buying my...

I had a great experience with this dealer when buying my car. They were all very nice especially Paul and Lamar.Their product is the best too. I would recommend them to anyone wanting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for reaching out and sharing your positive experience with us. Paul and Lamar are assets to the Carriage Mitsubishi team, and we are so happy your enjoyed working with them. We hope you and your new vehicle are happy for many years to come. Follow us on Facebook and Twitter for service specials and promotional deals. Stephanie Kroll-Customer Relations Manager Stephanie.Kroll@carriageautogroup.com

Some car dealerships make you cringe when you shop for a...

Some car dealerships make you cringe when you shop for a car. They pounce on you and hold on without letting go. Car buying can be very stressful. When I arrived at Carriage this is what I was bracing myself for, but I very quickly realized that this was not the usual type of dealership. They were helpful, patient, friendly. They gave us a fair price on our trade in, and helped us get financing at a really good rate. They took time to work with us. We did buy our car at Carriage Mitsubishi and would probably be back the next time we're in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.