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Matthews Kia of Schenectady

(916 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (518) 631-3910 (518) 631-3910
Used (518) 631-3908 (518) 631-3908
Service (518) 901-3324 (518) 901-3324

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater.

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Informative and efficient throughout the whole looking

Informative and efficient throughout the whole looking and buying process had a great experience it was helpful and smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Brittany-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

It was quick and fast procedure, and it was very

It was quick and fast procedure, and it was very satisfying dealing with finance, just my credit was pulled 3 times which wasn’t great on lease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

Customer friendly, great service, no pressure sales,

Customer friendly, great service, no pressure sales, attentive, plenty of inventory, nice people, accommodating, welcoming

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

This was the easiest vehicle purchase we’ve ever

This was the easiest vehicle purchase we’ve ever experienced . We would drive the two hours to Schenectady any day, it was worth it. Kabir and the whole team were great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Supreme was a great guy to deal with!

Supreme was a great guy to deal with! Made it easy and hassle free to purchase a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Megan- We’re so glad to hear you had a great experience with Supreme! Thank you for your business and the great review!

Awesome!

Awesome!! There was no pressure and everyone was very nice and informative. Will go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

They were super easy to deal with!

They were super easy to deal with! In and out and straight to the point!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

Salesman was professional understood what information I

Salesman was professional understood what information I was focusing on and he delivered a 5 star presentation. Despite being very busy he balanced his customers extremely well, offering us beverages and information we could look at if he had to step away. During test drive all features and their operation was pointed out. Salesman represented Kia extremely well and he certainly was instrumental in closing the deal. We could not be more pleased with our new Kia and the service we received from our salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

I was very impressed with how friendly the dealership

I was very impressed with how friendly the dealership was. I have purchased many vehicles and leased many vehicles, and it was the easiest process I’ve ever been through…. My sales person his name is supreme, went above, and beyond the call of duty for his job to make it such an amazing experience for me. Please take note that he is an asset to this dealership.!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Supreme! Thank you for your business and the great review!

Overall it was a very good experience and ended up near

Overall it was a very good experience and ended up near the price I wanted to be. The staff was very nice and easy to work with from Jake, to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!