Reviews
They do not have it together.
They do not have it together. We had to go back 3 times to sign papers they forgot. The first time we were there we were for 4 and a half hours. Then that night they couldn't give us our plates because the suv wouldn't pass inspection. We can back the next day to have tires put on so it would. Had appointment. Then found out they didn't have them and had to take a rental home. The next day Supreme said it was all ready. On our way down they called us and said they didn't have the insurance card. They told us that at 5 mins after 5pm. When insurance place was closed. Got the car finally the next day. Told the dealer Supreme about problem with mirror and they said it was our fault. Bull. He waited to tell Tom the sales manager so it wouldn't look like it was missed by them. We called Supreme 3 times about it even sent pics. No response. So we are done. We had bought 3 new cars and 2 used since 2017. I would say good customers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.
Very personable, honest, and friendly.
Very personable, honest, and friendly. He was very knowledgeable about the car as well, thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi- We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
Nice fun atmosphere, took time to explain information and
Nice fun atmosphere, took time to explain information and added an we owe you slip to help with the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-Thank you for the 5 Star Review and your business!
This is my second car from this dealership and I can't be
This is my second car from this dealership and I can't be more pleased with the service I received
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
Friendly and competent staff who take the time to listen
Friendly and competent staff who take the time to listen to what.you are looking for then find it for you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
I had an amazing experience working with Christian.
I had an amazing experience working with Christian. He got me the vehicle I wanted and made the process fun. I highly recommend working with him if you are in need of a vehicle!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Allie- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!
My sales person worked with me to get the car I wanted,
My sales person worked with me to get the car I wanted, trim and color. They were able to get it in the range I wanted and I had an excellent sales experience. Attention to detail could be improved.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!
I had an excellent experience purchasing my vehicle!
I had an excellent experience purchasing my vehicle! The sales manager worked with me to get in range I was hoping for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sara- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
Sales team is hit or miss.
Sales team is hit or miss. Attention to detail could definitely be improved. Slow process.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!
Amazing group of people.
Amazing group of people. Best deal ever on my lease. I will never go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rebecca-Thank you for the 5 Star Review and your business!